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Problems with ESD

May 7, 2012 5:42 PM

My company purchased captivate 5.5 and presenter. I have been added as a contact via LWS. However, the system will not let me download. I keep getting a message that says, "The server returned an error." Can you tell me what's wrong? I have the right system requirements. Should I download the trial versions first and then just enter our serial numbers?


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