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Currently Being Moderated

What causes this...?

May 8, 2012 9:43 AM

green and pink.jpg

 

It's a .mov file shot with a Canon 5D MkII. I've never seen this before.

 

The files look all right and play fine when clicked on in their respective folders.When brought into PPro CS6 this is what I get.

 
Replies
  • Currently Being Moderated
    May 8, 2012 9:46 AM   in reply to Jay Gladwell

    Typically, that's caused by outdated or incorrect graphics adapter drivers.

     

    Jeff

     
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  • Currently Being Moderated
    May 8, 2012 10:05 AM   in reply to Jay Gladwell

    Looks like what happens when Pr gets stupid and forgets to handle DSLR clips natively, passing them instead through QuickTime.

     

    Trash your media cache files--all of them--and give it another try.

     
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  • Currently Being Moderated
    May 8, 2012 10:20 AM   in reply to Jay Gladwell

    Jeff posted a sort of guide to this just yesterday, as a matter of fact: Taking CS6 Out For A Spin

     
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  • Currently Being Moderated
    May 8, 2012 10:32 AM   in reply to Jay Gladwell

    Did you manually remove the cache files, or just use the Clean button in Preferences? Pr won't (or at least, shouldn't) trash cache files for media that is online--that's what the Media Cache Database tracks. You can move your media files or change the folder name temporarily, and then use the Clean function; that will usually trick Pr into trashing the cache files for those clips, since its only following them based on their original paths.

     

    This suggests why some clips show up properly, but others do not. If it was a display driver issue, it would be all your clips.

     
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  • Currently Being Moderated
    May 8, 2012 11:23 AM   in reply to Jay Gladwell

    What all have you tried so far?

     
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  • Currently Being Moderated
    May 8, 2012 12:14 PM   in reply to Jay Gladwell

    You sure you have not set up a '3d" Display setting?

     
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  • Currently Being Moderated
    May 8, 2012 12:20 PM   in reply to Jay Gladwell

    Jay,

     

    Will the clips show up alright in CS5.5, assuming you have it installed alongside CS6? I still say this is a caching issue; I've had the same problem before, though that was going from CS5 to CS5.5 with the same type of footage.

     
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  • Currently Being Moderated
    May 8, 2012 12:29 PM   in reply to Jay Gladwell

    Hi jay

    What's the graphic card model? please tell us the driver version number. you can check it on dxdiag dialogue box.

     

    for re-creating preferences:

    Go to C:/Users/username/appdata/roaming/adobe/premierepro/6.0

    Rename 6.0 to 6.0.old

    This will trash the preferences.

     
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  • Currently Being Moderated
    May 8, 2012 12:31 PM   in reply to Jay Gladwell

    Create a synthetic clip eg Color Bars ....and try that in the source or Program Monitors.

     

    Check the display settings-  Preferences.  ( Yesterday at first trial...I spotted a 3d check box somewhere and cant remember if it was in PPRO CS6 or SpeedGrade)

     
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  • Currently Being Moderated
    May 8, 2012 12:42 PM   in reply to Jay Gladwell

    (Freakin' eh, I HATEHATEHATE this stupid forum layout! GRRRRRRR...)

     

    OK, do you have MPEG StreamClip? If not, Google it up and download it; it's free. Open one of the clips showing the problem in MPEG StreamClip, and then go to File > Save As, and then pick a new name for the file and save it. Try importing this clip into CS6 and see what happens...

     

    (You can also do this with QT Pro, if you already have that installed. QT Player won't do it, which is why I suggested MPEG Stream Clip.)

     
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  • Currently Being Moderated
    May 8, 2012 1:15 PM   in reply to Jay Gladwell

    Very weird. That makes me think maybe it's Pr itself. Do you have a shorter clip you can upload that is showing the problem? You know how to get a hold of me...

     

    I don't believe this is a GPU driver issue; if that were the case, all your clips would show this in the PM, and not just some of them.

     
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  • Currently Being Moderated
    May 8, 2012 1:20 PM   in reply to Jay Gladwell

    The drivers are latest.

    Did you try re-creating preferences?

    Jay, can you check the quicktime version ? windows or mac?

     
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  • Currently Being Moderated
    May 8, 2012 2:20 PM   in reply to Jay Gladwell

    Reset Corrupted Preferences = Press/HOLD Ctrl+Alt+Shift while starting program

     
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  • Currently Being Moderated
    May 8, 2012 4:57 PM   in reply to Jay Gladwell

    Maybe you need a later driver

     

    http://www.geforce.com/drivers/results/43997

     
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  • Currently Being Moderated
    May 8, 2012 5:21 PM   in reply to Jay Gladwell

    .mov file shot with a Canon 5D MkII.

     

    Try simply renaming the extension from .mov to .mpg, and then import the clip  See if that helps.

     
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  • Currently Being Moderated
    May 8, 2012 5:44 PM   in reply to Jay Gladwell

    Are you in software mode or gpu mode?  Try switching and see if you have different results. Project > Project Settings > General > Mercury Playback engine...

     
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  • Currently Being Moderated
    May 8, 2012 6:07 PM   in reply to Jay Gladwell

    Try uploading a clip to a file sharing site.  (I like the below, myself.)  Let others test in their version of CS6.

     

    http://www.depositfiles.com/en/

     
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  • Currently Being Moderated
    May 8, 2012 6:10 PM   in reply to Jim Simon

    @ Jim Simon

    Just renaming the file does not fix it.

    I downloaded a short sample awhile back of this video.

    Last time I used VLC to convert it to mpeg and it worked but with the new version of VLC it wont convert to anything playable.

     

    @ Colin

    I was able to convert with MPEG Streamclip and it plays fine in CS5.5

     

    @ Jay

    Here is a screen cap with it working.

     

    Like everyone else the new forum does suck for now.  At least I think they are working on it from what I have read.

    Not knowing who is replying to who sucks.

     

     

    GLenn

     

    picture129.jpg

     

    picture126.jpg

     

    picture130.jpg

     
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  • Currently Being Moderated
    May 8, 2012 6:12 PM   in reply to Jay Gladwell

    Hi Jay,

     

    What you're seeing looks like what happens when there is a mis-translation between YUV and RGB (green and pink from black and rowbytes errors). Something rather odd is happening. I can't see this having anything  to do with your graphics hardware, but I can totally see it being caused by a damaged or otherwise 'unexpected' form of file. Since PPro can handle H.264 files (they are .mov internally regardless of their extension) 'natively' (meaning that it doesn't have to use Quicktime to read them), it makes me wonder - is the same rendering you're seeing the same on all of the files from your 5dMarkII, or just this one?

     

    Thanks,

    -EricS

    (adobe engineering)

     
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  • Currently Being Moderated
    May 8, 2012 6:26 PM   in reply to EricSanders_

    @ Jay

     

    Just for fun I loaded it into CS4 and it works just fine in the .mov format.

     

    Who knows.

     

    There does seem to be some bad frames in the beginning.  The first 6 frames are bad.  Maybe that is doing it.

     

    I dont have CS6 so cant test there.

     

     

    GLenn

     

    picture131.jpg

     
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