I paid for the update for CS6, moving up from CS3. I paid the $300, downloaded, installed, input the serial number for CS6. The screen then asks for the CS3 serial number, I put the number in at least ten times (no typo's) tripple checked "My Adobe" again and again. I have the correct serial number for CS3, but upon validation of "Serial number upgrade", after choosing CS3 from the dropdown menu, I input the number, and it keeps saying, "This serial number is not for a qualifying product, please try another".
Thanks so much in advance for any help
Contact Adobe support , they will do the Unlocking for you and will check the reason for this.
For details refer :- Error:- "this serial number is not for a qualifying product"
Thanks so much, I calmed down after a night of sleep... did just that. They were extremely helpful, and so were you. I'm so much happier now, I changed my screen name from "frustratedmorethanwords" hahaa.
thanks again Manish!
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