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siffrwd
siffrwd
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Having trouble downloading InDeisgn trial

May 8, 2012 12:55 PM

Tags: #adobe_download_assistant #invalid_checksum

I've gone through all the stages of the Adobe Download Assistant to download InDeisgn CS6 trial and it seems to download fine but then when it finishes downloading and tries to open the program a box comes up on the screen saying 'Warning: The following disk images couldn't be opened: InDesign_8_LS16.dmg - reason: Invalid Checksum

 

Can you help please? I'm on a Macbook Pro, version 10.6.8.

 

Thanks!

744 Views   5 Replies   Latest reply: Jeff A Wright, May 9, 2012 11:21 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    May 8, 2012 1:05 PM   in reply to siffrwd
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    It appears that the download is corrupted.  Have you tried initiating the download again?

     
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  • siffrwd
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    2. siffrwd,
    May 8, 2012 1:21 PM   in reply to Jeff A Wright
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    Yes I've tried but it does the same again. Do I need to delete the adobe download assistant and start again from the beginning?

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    May 8, 2012 1:24 PM   in reply to siffrwd
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    You maybe over to override the checking of the checksum.  You can do this by doing the following:

     

    Go to Applications/Utilities and open the Disk Utility

    Go to the Disk Utility menu and select Preferences

    Turn off the option to verify checksums

     

    You should then be able to mount the image.  I would recommend turning this feature back on after the installation is complete.

     
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  • siffrwd
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    4. siffrwd,
    May 9, 2012 10:41 AM   in reply to Jeff A Wright
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    Thank you! That worked!

     

    Thanks for your quick response.

     
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  • Jeff A Wright
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    5. Jeff A Wright,
    May 9, 2012 11:21 AM   in reply to siffrwd
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    Your welcome please keep watching for this issue to crop up in the future.  It is usually related to the Internet connection which is being utilized.

     
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