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andy-mario
andy-mario
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CS6 crash when working on a 5.5 project

May 8, 2012 3:27 PM

Tags: #after #effects #crash #5.5 #cs6 #project

Today I installed After Effects CS6 and tried to open a project I was working on yesterday (I was on 5.5 and was working fine). After 60-80 seconds after effects crashes, no matter what I'm doing. I also tried to disable some effects that may be conflicting (particular) and it keeps to crash. Of course I tried to repair permissions, reboot etc..

 

Please tell me if a crash report would be useful.

364 Views   1 Reply   Latest reply: Jeff Almasol, May 8, 2012 9:42 PM
 
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  • Jeff Almasol
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    1. Jeff Almasol,
    May 8, 2012 9:42 PM   in reply to andy-mario
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    Hi Andy,

    Sorry you are experiencing these problems. Is it happening with just a specific project or any project? Does it happen even after a restart of the machine with no other applications running? Did you make any changes to the default preferences for CS6 (e.g., enable the Render Multiple Frames Simultaneously option, enable Auto-Save, etc.)?

    Yes, a crash report can be helpful to diagnose what might be going on.

     
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