Yesterday may 6 I pre-ordered creative cloud one year subscription through myadobe for 47,99 euro a month. Only to find out today it has dropped to 29 euro a month for people who have reigstered and product and logged in with myadobe users, like me. I have a creative suite Mastercollection CS4 and production suite CS 5/5.5 in my account.
It is still pending so I should be able to cancel it but it's not possible. This looks messy and I feel like just buying a product and skip the "service"
So is Adobe going to change my order to the discount or do i need to cancel the order / exchange it? Or am I going to get a version that is 228 euro better?
If you qualify for the 29 euro a month introductory offer then you should be able to just cancel this order and place another for lower priced option. I would recommend just contacting Adobe CS with your serial numbers for your Master Collection CS4 and production suite CS 5/5.5 products, order number given here and explain what happened. They should be able to get you taken care of.
Nederland: 0800 0200164
België: 0800 80982
Press option 1
Europe, Middle East and Africa