Adobe Community: LR4 to CS6 not opening image.

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1. ssprengel,

May 7, 2012 10:03 PM in reply to phayward54

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What exact versions of ACR are you using with PS-CS5 and PS-CS6 and what exact version of LR4 are you using?

Are you on a 32-bit or 64-bit computer?

What camera model is your image from, if it is a raw format file (rather than a JPG)?

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2. Brett N,

May 8, 2012 2:49 PM in reply to ssprengel

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I assume you have already updated Photoshop CS5 to Camera Raw 6.7. That should be the only reason it works in CS5.

Now try updating Photoshop CS6 with the Camera Raw 7.1 RC from Lab.adobe.com. See if that makes things work.

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3. phayward54,

May 8, 2012 4:29 PM in reply to Brett N

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Thanks for support.

My posting is based on my experience with my main computer (MAC tower pro) at home. but I also have a mac book pro that i use for work/travel. this also has CS5, LR4 and CS6, and when i tested this when I got in the office this mornig, it worked fine - no problems.

i think when I get home this evening, i'll r-install CS6 and see if that works. for the record, my macbook is running:

LR4.1RC with CR7.0

CS5 12.0.4 with CR 6.6.0.261

CS6 13.0 with CR 7.0.0.308

Paul

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4. Noel Carboni,

May 8, 2012 4:48 PM in reply to phayward54

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phayward54 wrote:

If I open CS6, then Menu>file>open, all files are greyed out until I select "all documents" in the enable menu?

File Open issues are sometimes caused by mixing up older versions of Adobe plug-ins...

You haven't by chance copied plug-ins from your older version of Photoshop, or set your Extra Plug-Ins Folder to point into the installation area for your older version, have you?

-Noel

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5. phayward54,

May 8, 2012 9:08 PM in reply to Noel Carboni

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I uninstalled LR3, CS5 & CS6.

Reinstalled CS6. I can open images on my desktop/files, but cannot open directly from LR4?

LR4.1 RC w/ CR 7.0

CS6 w/ CR 7.1.0.342

No plug-ins installed in CS6.

Any other suggestions

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6. ssprengel,

May 8, 2012 10:23 PM in reply to phayward54

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Are you using LR 4.1 RC 2

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7. phayward54,

May 8, 2012 10:35 PM in reply to ssprengel

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It dosen't say. just shows up as LR 4.1 RC

By the way, it's 64 bit.

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8. ssprengel,

May 9, 2012 6:04 AM in reply to phayward54

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Go to http://labs.adobe.com/ and download and install the RC2 version, then.

Also, do things work if you have PS open already and choose Edit in Photoshop in LR?

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LR4 to CS6 not opening image.

May 7, 2012 9:39 PM

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