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After download Flash CS6 trial does not install.

May 8, 2012 4:13 PM

OSX 10.7.3 Double clicking on Install does nothing.

 
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  • Currently Being Moderated
    May 8, 2012 4:59 PM   in reply to davidgrishaver

    Do you receive an error message?  What are you double clicking on?

     
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    May 8, 2012 5:12 PM   in reply to davidgrishaver

    So you don't see initialize installer or anything after that?  Did you have a beta of the software installed previously?  Have you tried installing under a newly created administrator account?

     
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    May 9, 2012 8:00 AM   in reply to davidgrishaver

    And still no errors or anything after invoking the installer?  One last step can we try booting and installing in Safe boot.  You will want to hold the shift key while your Mac restarts until you see Welcome to Mac OS X and Safe Boot.

     
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    May 9, 2012 8:27 AM   in reply to davidgrishaver

    I am having a similar issue with CS6 on a PC with Windows xp sp3

     
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    May 9, 2012 9:39 AM   in reply to davidgrishaver

    @twh1156 please start a new thread.  You are using an entirely different operating system so the steps in this thread are completely unrelated even if you are experiencing similar symptoms.

     

    @Davidgrishaver glad to hear Safe Boot resolved the issue.  Are you utilizing any type of security software or what other items do you see listed if you go to your System Preferences>User&Groups and select login items under your user account.  I ask to help other users in the future and possibly identify what the conflict was.

     
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    May 9, 2012 9:49 AM   in reply to davidgrishaver

    Ok thanks Davidgrishaver this helps me in case I run into other users with the same difficulties.  Appreciate the response and enjoy your Flash trial!

     
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