Upgrading from CS5.
System:
Win 7 Ultimate, up to date patches
Intel i7-2600K
16GB RAM
nVidia 560
UNpack the file and running setup allows me to activate the serial number, but the installer fails within the forst minute with error code 20. From the error summary:
Exit Code: 20 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 0 error(s), 0 warning(s) -------------------------------------------------------------------------------------
I was similarly unable to install the Beta.
I have tried the previously entered fixes found on this forum, none worked.
Any clues? I was not able to find any relevent links with google.
m
Can you provide the crash log ,
check this link for details;-http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html
please copy the log file on PASTEBIN.COM and put the link
In the Log,
We have
Exit Code: 20 - install source path does not exist.
Installer parent path before mapping: X:\downloads\photo_editing\Adobe\cs6\Adobe CS6
================================
So would like to know abotu X:\ drive ,
From where are you running the installation , can you copy the installation DVD or files on your desktop , and then run the installation
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