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WriterDelly
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RH8 crashing when saving

May 8, 2012 8:57 PM

Tags: #8 #rh8 #robohelp_html

Hi

 

Since adding a javascript to topics in my project, the topics with the script crash on saving. I found a similar unanswered post (http://forums.adobe.com/message/2567866#2567866).

 

I am working on a project with over 600 topics in it, and the crashing is getting to be very annoying.

 

I am using Windows Vista Business SP2 , Intel(r) Xeon(R) CPU @ 2.66GHz, 2.00 GB RAM, RH 8.0.2.208 (RH HTML). RH and the projects are on the local drive.

 

I tried a smaller project with only 6 topics and the same thing occurs when the javascript is added.

 

If anyone can be of assistance, it would be much appreciated.

 

Adele

 
Replies
  • Currently Being Moderated
    May 9, 2012 12:41 AM   in reply to WriterDelly

    It's pretty clear that the javascript is the cause so what is it supposed to do and how/where are you adding it?

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    May 9, 2012 1:03 AM   in reply to WriterDelly

    Properly installed that script does not cause crashes.

     

    Willam's script is also on my site with different instructions and a demo that you can download. See if that helps.

     

    http://www.grainge.org/pages/authoring/twisty/twisty.htm

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    May 9, 2012 3:50 AM   in reply to WriterDelly

    Send me the small project you have created.

     

    See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    May 10, 2012 12:20 AM   in reply to WriterDelly

    Adele

     

    As you acknowledged, the project you sent me is not crashing so it's a bit difficult to pinpoint what was causing that problem.

     

    I don't think the fact that you used the Show/Hide from Willam's script and the RoboHelp built-in Twisties would cause any crashing as RoboHelp's method is CSS driven.

     

    I cannot see anything obviously wrong so I can only suggest you send me the project again if the crashing starts again.

     

    Nice tables in your project.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    May 11, 2012 12:42 AM   in reply to WriterDelly

    That must mean the path to the file was wrong. Getting that right is covered in the instructions.

     

    That said, the wrong path would cause the buttons to fail but definitely not cause any crash.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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