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MarkuszVG
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Links doesn't open

May 8, 2012 2:10 AM

Hi,

 

I have prepared e-learning course in Cp 5.5. In some computers there is a problem with open external links. It is caused by Flash Player settings. When I go into Global Security Settings panel and add local folder with course files everthing is right. Can I ommit this security settings from course?

 

Thanks,

Marek

 
Replies
  • Currently Being Moderated
    May 8, 2012 3:13 AM   in reply to MarkuszVG

    This is only an issue if you are trying to serve your content from an internal networked LAN drive.

     

    If you serve your content from a web server, Flash Global Security is not an issue.

     
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  • Currently Being Moderated
    May 8, 2012 4:03 AM   in reply to MarkuszVG

    Are you saying you have set up a webserver on your PC to test the content via HTTP://Localhost/ and Flash Global Security is still preventing it from working?

     
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  • Currently Being Moderated
    May 8, 2012 4:54 AM   in reply to MarkuszVG

    OK.  That's what I thought.

     

    What I have to tell you is that if you are trying to run Captivate content on your hard drive or a LAN drive or a USB drive or a CD ROM drive using a web browser, then you MUST have Flash Global Security set up to trust that location, otherwise links to other URLs or files will NOT work.

     

    If you are trying to deliver content that will call URLs, you MUST find a way to serve that content from a web server.  Your clients and end users are definitely NOT going to like being told that they have to mess with Flash Global Security to get your content to work properly.

     
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  • Currently Being Moderated
    May 8, 2012 7:05 AM   in reply to MarkuszVG

    There is no way around it that I know of.  Use a web server is your best option.

     
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  • Currently Being Moderated
    May 8, 2012 7:31 AM   in reply to MarkuszVG

    I have not tried this myself, but http://www.server2go-web.de/ is a web server that's portable and can be used on a CD or DVD, USB stick or any hard drive folder.  They have a free trial.  This may get around the security setting by tricking flash that you're running content from a web server.

     

    Jim Leichliter

     
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  • Currently Being Moderated
    May 8, 2012 8:32 AM   in reply to Jim Leichliter

    I have tried server2Go and it's a good solution if you are distributing CD ROMs or USB sticks, but it doesn't work out quite so well when you want to run something from a LAN drive on a corporate server.

     
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    May 8, 2012 8:34 AM   in reply to RodWard

    Thanks Rod.  Good to know!

     
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  • Currently Being Moderated
    May 8, 2012 5:59 PM   in reply to Jim Leichliter

    Actually, it occured to me that perhaps my last post was not complete enough.  I didn't explain WHY server2Go doesn't work out as a good solution in a corporate LAN environment.

     

    The reason is that server2Go requires the course participant to launch the server2Go application to fire up this standalone web server so that it can deliver the content.  However, this means they need to execute an EXE file on the network.  Most of the time this is NOT going to fly with the corporate IT department because their internal antivirus software will kill EXE files or prevent them from working.

     

    In a CD ROM or USB delivered course situation, the user has more permissions.  You can launch and EXE file from a CD ROM using the Autorun files.  Similar with a USB.  You can just tell the user to double click a file that will start server2Go and then have the index.htm file either be the opening page of the course or else redirect to it.

     

    So while server2Go is a great little tool for some situations, it doesn't cover every need.

     
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  • Currently Being Moderated
    May 8, 2012 6:12 PM   in reply to RodWard

    Yeah... that would not fly in our corporate environment.  Thanks for the explanation Rod!

     
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  • Currently Being Moderated
    May 9, 2012 4:13 AM   in reply to MarkuszVG

    Like Rod already said:  If you're running this from a network hard drive or a local hard drive and not a web server, Flash security will prevent the swf file from executing any type of code including links.  Your best option is to host the swf on a web server.  You can host it on dropbox.com which is free.  Flash will automatically trust the location once it's running from a web server.

     

    Jim Leichliter

     
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  • Currently Being Moderated
    May 9, 2012 6:21 AM   in reply to MarkuszVG

    Hi there

     

    What do we think about this?

     

    We think that you are basically reinventing the wheel. Captivate Click Boxes and Buttons already allow you to open a URL. Using JavaScript is ignoring that functionality and creating your own. Actually causing you more work in the end.

     

    I sense that you likely feel that by using JavaScript you feel you are being clever and somehow bypassing or escaping the Flash behavior. The problem here is that even if you use JavaScript, you are STILL bound by the confines of the Flash Player security settings because it's coming from the Flash Player. So while I applaud your thinking outside the box, it still isn't going to help you overcome this limitation. Sorry.

     

    Cheers... Rick

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
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  • Currently Being Moderated
    May 9, 2012 11:42 AM   in reply to MarkuszVG

    Hi there

     

    I'm not sure how well it may or may not work here, but I do see mention of something known as a "trust file" that you might be able to use in order to overcome this.

     

    Click here to view

     

    Cheers... Rick

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
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