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Slow typing in DW CS6 / OSX?

May 9, 2012 5:16 AM

Tags: #cs6 #dw #bugreport

Is anybody experiencing really slow typing in DW CS6 on a Mac?

 

Regardless of what I type, the code only apears at a rate of 3 characters per second!  Does anybody know what may be causing this?  Is it an incompatability, a bug, or some rendering issue???

 

I'm running this on an old MacPro1,1 / NVIDIA GeForce 7300 GT 256 MB with 8GB Ram, SSD drives OSX Lion 10.7.3.

 

This slow behaviour is not noticed on other CS6 apps...

 

The purchased product was an upgrade - downloaded from Adobe:

Adobe Creative Suite 6 Design & Web Premium (Mac,English)

 

Looking forward to a resolution, as it's pretty terrible.

 

Luis.

 
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  • Currently Being Moderated
    May 9, 2012 5:33 AM   in reply to Ldude32

    Is it with all files Luis or just particular files.  If it's with something particular I'd be more than willing to look at the file trying to replicate your actions.  I have a MBP 2.8ghz C2D with 8GB ram & GeForceM 9600GT 512MB and 7200RPM drive. 

     

    Also file a bug report so the team can look into it:

     

    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     
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    May 9, 2012 7:51 AM   in reply to Ldude32

    I'm experiencing the same issue on my Windows 7 machine.  It appears that CS6 is eating away at 100% of one of my CPU cores and is performing extremely slow.  Still can't determine what's causing it.  I have no choice but to go back to CS5.5 for now.

     
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  • Currently Being Moderated
    May 9, 2012 8:54 AM   in reply to Ldude32

    Yeah, there's something seriously wrong. I hope Adobe is paying attention and will provide a fix (or at least a workaround until the fix) ASAP.  It's simply unusable at the moment

     
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    May 9, 2012 11:35 AM   in reply to Concept211

    Hi folks . . . I'm alerting the Dreamweaver team about this issue right now. Cheers, Jon

     
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  • Currently Being Moderated
    May 9, 2012 10:22 PM   in reply to Ldude32

    Hi Everyone,

     

    Are you running Dreamweaver CS6 Trial version or a licensed version?

    Can you check if there are no other apps running in the tray(i.e. close any mail client, browsers anti-virus apps etc) when running Dreamweaver? After a re-start of the system if you just happen to run DWCS6, do you still see typing being slow?

     

     

    Thanks,
    Arun

     
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  • Currently Being Moderated
    May 10, 2012 2:07 AM   in reply to ArunKaza

    Hi,

     

    I'm using Trial version of Dreamweaver CS6. Didn't had that issue with CS5.5.

     

    Once I open any Preference in Dreamweaver, CPU goes back to zero.

     

    I had the issue before with CS5 and CS5.5. Before it was fixed by disabling "Related Files". Now even this do not work!

     

    Please advise,

     

    Thanks!

     
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  • Currently Being Moderated
    May 10, 2012 2:41 AM   in reply to shdskj_gfd

    Are you having any DW extensions installed on your machine?

    Did you open a new blank html page from inside any site defined in DW. Just wanted to make sure you dont have any heavy sites defined which might cause the problem.

     

    It would also be good if you can send us a Screen capture/video showing this behavior on your machine.

     

    You can choose to reply back to me directly at arunk@adobe.com

     

     

    Thanks,
    Arun

     
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  • Currently Being Moderated
    May 10, 2012 2:47 AM   in reply to shdskj_gfd

    Hello,

     

    I disabled RELATED FILES and now it works OK. Intresting, before I had the issue, but now it's fixed.

     
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  • Currently Being Moderated
    May 10, 2012 2:50 AM   in reply to shdskj_gfd

    Great to know this, Thanks!

     

    Can others also who is facing similar issue try it out. Does disabling of Related Files option in Preferences dialog solving the slow typing issue?

     

    -Arun

     
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  • Currently Being Moderated
    May 10, 2012 4:46 AM   in reply to Ldude32

    Can you share access to your site/server credentials using which we can also open the same test files and see the issue reproducing at our end?

    You can directly send it over an email only to me at arunk@adobe.com

     

    Please note that all your data will be fully protected, and be used only for internal testing purposes only.

     
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  • Currently Being Moderated
    May 10, 2012 5:53 AM   in reply to ArunKaza

    I have a trial version of DW CS6 installed. It looks like by default the "related files" option is disabled.  I tried enabling and disabling and it doesn't make a difference on the CPU usage.  I also don't have any extension installed.  It's completely blank and I even deleted the old site cache, preferences, etc.  I'm attaching screenshots so that you can see how the CPU usage drops from 50% to 0% from simply pulling down the toolbar menus.

     

    Snap1.jpg

    Snap2.jpg

     
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  • Currently Being Moderated
    May 10, 2012 2:26 PM   in reply to Concept211

    I'm having this exact same problem.

     

    Any HTML/CSS file that I open DWCS6 eats up my CPU - but if I open a menu, it goes into a normal state (0-4% of CPU usage).

     

    On CS5 this problem occured once in a while, but it was random... now it's constantly happening. However, I don't have the "slow type" problem... the text appears as fast as I write.

     

    I'm running it on a P6100 Dual Core 2.1Ghz, 4Gigs of DDR3 Ram, AMD Mob. Radeon 5470 + Switchable Graphics (Intel) and 320Gig HDD using Windows 7 Ultimate x64.

     
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  • Currently Being Moderated
    Jun 12, 2012 10:58 PM   in reply to Artikweb

    Hi,

    Please drop an email to jlakshmi_at_adobe_dot_com or arunk_at_adobe_dot_com for Adobe Connect session, through which we can identify the root cause of this issue. These high CPU usage issues does not seem to be common. If you could join Connect session, we will be able to identify what settings are different in your machine or in the installed DW that leads to this issue.

    We highly appreciate your cooperation to nail down this issue.

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    May 10, 2012 11:27 PM   in reply to Artikweb

    I have the same problem, my current machine is a Quad core Q6600, Win7 64bit, 4GB ram, SSD HDD and Dreamweaver 6 constantly eats 25% cpu usage. When im in the menu state it drop to 0% to 2%.

     

    Dont have any files open, and when I do same problem. Slows down the whole computer. I realize this is the OSX discussion, but same thing on Win7 64.

     

    dreamweaver.PNG

     

    CS5.5 runs nice and smooth. Had a random CPU usage problem once with CS5.5 but that went away.

     
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  • Currently Being Moderated
    May 11, 2012 11:47 AM   in reply to Ldude32

    I'm having the same problem. I too have a MacPro 1,1. I've got 7GB of RAM. I tried the "Related Files" tip and this hasn't helped (although it did bring back my icons that had been missing since Dreamweaver CS5 and the upgrade to 10.7.3).

     

    Mine is a purchased copy of Dreamweaver (downloaded via Creative Cloud). I agree that the software is  unusable like this. I found CS5 pretty buggy so aren't keen to go back to that. I may have to look for alternative software if this problem can't be fixed  quickly.

     

    For the record, nothing else  does this on my machine. Even with large fonts and complex documents in InDesign there's no lag. Dreamweaver's CPU usage goes to 75%+ as I type anything (and then have to wait for it to catch up).

     
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  • Currently Being Moderated
    May 11, 2012 5:45 PM   in reply to Ldude32

    I'm also having the same issue. I've got a Macbook Pro 5,5, 8GB of RAM. I'm currently using the trial version of Master Collection. I've also tried the related files fix to no avail. Please fix the issue as quickly as possible. The program is basically useless at this point. I'd be happy to help in any way I can to fix the problem.

     
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  • Currently Being Moderated
    May 14, 2012 6:30 AM   in reply to Ldude32

    A quick update to the message I posted to this thread about this problem on 11 May. I upgraded to 10.7.4 over the weekend and also tried running Dreamweaver with no other applications running and this problem still happened. It reminds me of the very first DTP package I used on a Commodore Amiga in the mid-1980's - you had to wait for the text to draw on the screen as you typed.

     

    I'd uninstalled DW CS 5 but I'm going to dig out my install disks and go back to it as this is driving me nuts.

     

    As others have said, I'd be very happy to aid anyone at Adobe to help fix this issue. I posted a bug report this morning.

     
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  • Currently Being Moderated
    May 16, 2012 6:35 AM   in reply to Ldude32

    Same problem here. Even did a clean OSX 10.7.4 install to test if it would help. Currently running Creative Cloud Trial

    Disabling related files didn't make any difference either.

    MacBookPro5,1

    Intel Core 2 Duo 2,8 GHz

    4GB RAM

     

    Idle CPU usage (by dreamweaver) about 2-3%

    As soon as I start typing it jumps to 60-65%

    Typing in Design view works fine by the way. It's only Code view that's bugging some how.

    Could it be related to code completion or syntax checking/highlighting?

     
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  • Currently Being Moderated
    May 20, 2012 3:55 PM   in reply to Ldude32

    Was just wondering if any progress has been made on this? I just installed my Creative Cloud subscription and am having this problem. Here are my system specs:

     

    2 x 2.66 Ghz Dual-Core Inel Xen MAc Pro

    8 GB Ram

    OSX 10.7.4

     

    Whenever I type the CPU spikes to 80%+ as others have mentioned.

     

    As for Dreamweaver it is a completely fresh install, I havent changed any prefs (other than disabling related files to see if that helped which it did not)

     
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  • Currently Being Moderated
    May 21, 2012 5:41 AM   in reply to themortalgod01

    Hi,

    Please respond back if you have installed Non-English version of Dreamweaver CS6 in your machine? If yes, please mention the language pack that you have installed.

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    May 21, 2012 6:22 AM   in reply to Janaki Lakshmikanthan

    I'm using English (International)

    By the way: It's not just typing that's slow but also scrolling (with mouse) is terrible and uses high cpu...

     
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  • Currently Being Moderated
    May 21, 2012 11:17 AM   in reply to Janaki Lakshmikanthan

    I'm using English (United States). I also noticed that sometimes when I first launch the app it works fine for a bit and slowly gets slower and more resource intensive.

     

    I also noticed that it gets worse the larger the file is. While a 1 line document still is slow the delay is much worse on a document with hundreds of lines of code.

     
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  • Currently Being Moderated
    May 21, 2012 11:57 PM   in reply to Janaki Lakshmikanthan

    Same problem. I'm using English (international).

     
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  • Currently Being Moderated
    May 22, 2012 3:29 PM   in reply to Ldude32

    The Dreamweaver code window "lag" makes the product unusable. I've already reverted to CS3 after one week using the creative cloud suite.  The Dreamweaver CS6 perfomance issue aside, there have been already more than too many bugs in PhotoShop and Flash CS6.  I can't believe they released this suite to the public, it's full of holes.  Typical Adobe I guess.

     
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  • Currently Being Moderated
    May 23, 2012 2:40 AM   in reply to gregsanderson

    Thanks for your response!

    Please do let us know the size of your monitor and its display resolution settings. Share the details even if you have more than one monitor.

     

    Regards,

    Janaki L

     
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  • Currently Being Moderated
    May 23, 2012 2:46 AM   in reply to Janaki Lakshmikanthan

    Using a 24" Apple LED Cinema display (1920x1200) next to my 1440x900 15" Macbook Pro screen. When unplugging de 24" monitor and running DW only on Macbook doesn't feel any better.

     
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  • Currently Being Moderated
    May 23, 2012 2:49 AM   in reply to Janaki Lakshmikanthan

    Hi Janaki

     

    I'm using a 30" Apple Cinema Display running at 2560 x 1600

     

    For others following this post, Janaki and I spent a good deal of time the other day running through various tests and he's been very helpful trying to find a solution despite not being able to reproduce the problem on his system.

     

    During the session I found (like themortalgod01 above) that the longer the file I was editing the less responsive DW became.

     

    Adobe are on the case! :-)

     

    Regards

    Andy

     
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  • Currently Being Moderated
    May 23, 2012 3:11 AM   in reply to Janaki Lakshmikanthan

    Hi Janaki,

     

    I am using 3x 23" LED monitors @ 1920 x 1080 resolution.

     

    I am running Windows 7 64bit - 16GB Ram - Intel Ivy 3770K processor

     

    I have installed the International English version

     

    I did a fresh install few days ago and ran adobe without any antivirus software etc, dreamweaver straight off utlilized 1/8 of my processor. My old Quad Core Q6600 used 1/4 of processor.

     

    Thanks for your hard work and assistance so far Janaki, much appreciated!

     

    Regards,

    C

     
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  • Currently Being Moderated
    May 23, 2012 7:45 AM   in reply to KaBaDaBrA

    I'm using a 30" Apple Display at 2560x1600 and a second Sharp screen at 1360x768.

     
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  • Currently Being Moderated
    May 24, 2012 5:06 AM   in reply to Janaki Lakshmikanthan

    I hope you find a fix soon. Good timing for Panic releasing Coda 2 today.

    Trying it now and I kinda like it so unless an update arrives soon I might stop using Dreamweaver completely.

     
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  • Currently Being Moderated
    May 24, 2012 5:51 AM   in reply to Ldude32

    Tried resizing the window but it doesn't make a bit of difference for me

     
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  • Currently Being Moderated
    May 24, 2012 5:58 AM   in reply to Ldude32

    Well, the good news is that reducing the size of the code does indeed "fix" the problem. The bad news is that I have to make the code view window so small that the Dreamweaver is again unusable. I guess the positive side of all this is that you guys at least have a better idea of the cause.

     
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  • Currently Being Moderated
    May 24, 2012 6:31 AM   in reply to Ldude32

    Reducing the window helped me too. Agree with curtStaubach, though, I have to make the window tiny to get the response back to anything near to usable.

     

    Someone else mentioned Coda 2. I've just downloaded a demo of it and, out of interest, tried it full screen with the same files that are slow in DW. Unsurprisingly Coda 2 whizzed along as fast as I could type.

     

    Coda 2 looks very nice, but DW has jQuery code completition built in now and Coda doesn't appear to (tried a plug-in but not very successfully). So... I'd like to stick with DW (especially having bought it) but only if Adobe can fix the problem.

     
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  • Currently Being Moderated
    May 24, 2012 7:45 AM   in reply to TWSoftware

    Exactly the same for me, reducing the size of the coding window helps but I have to make it very tiny (too tiny) to completely get rid of the problem.

     
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  • Currently Being Moderated
    Jun 7, 2012 6:57 AM   in reply to Janaki Lakshmikanthan

    Any news on this? My Creative Cloud trial is over soon and $50 a month for this buggy product ain't worth it...

     
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