Every time I try to start Adobe Reader X or open a PDF I get "an internal error occurred" I have windows 7.
Can some one please help?
Thanks in advance.
Please let me know the following:
1. The exact version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.
If its not Reader 10.1.3, please update to the latest version and see if it solves the problem.
2. Which antivirus software are you using. Can you try disabling the same and see if it solves the problem.
3. Are you using any 3rd party plug-ins? If you are not sure, then please delete all files and folder present at:
C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins
Now try and repair the installation from the Control Panel > Programs and Features.
Since yesterday i´m having this same problem on Windows 7. Mine doens´t even open Adobe Reader X. Anything i try to do with it, gives me this error.
I already tried to uninstal all of the Adobe products, the reinstall then, but nothing works...
Do you have any further idea?!?!?!?!?!
Europe, Middle East and Africa