Skip navigation
jmorenocidoncha
jmorenocidoncha
Currently Being Moderated

An internal error occurred (Adobe Reader X)

May 10, 2012 9:56 AM

Every time I try to start Adobe Reader X or open a PDF I get "an internal error occurred" I have windows 7.

 

Can some one please help?

 

Thanks in advance.

2643 Views   4 Replies   Latest reply: Roddalcin, May 29, 2012 8:06 PM
 
Replies
  • MichaelKazlow
    Currently Being Moderated
    1. MichaelKazlow,
    May 10, 2012 4:36 PM   in reply to jmorenocidoncha
    Report

    Have you tried uninstalling Reader, then re-installing.

     
    |
    Mark as:
  • jmorenocidoncha
    Currently Being Moderated
    2. jmorenocidoncha,
    May 10, 2012 9:02 PM   in reply to MichaelKazlow
    Report

    Yes, indeed. I have tried it many times. Then, the program is correctly installed but it never works. I don't really know what to do.

     
    |
    Mark as:
  • Ankit_Jain
    Currently Being Moderated
    3. Ankit_Jain,
    May 21, 2012 3:34 AM   in reply to jmorenocidoncha
    Report

    Please let me know the following:

    1. The exact version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.

        If its not Reader 10.1.3, please update to the latest version and see if it solves the problem.

     

    2. Which antivirus software are you using. Can you try disabling the same and see if it solves the problem.

     

    3. Are you using any 3rd party plug-ins? If you are not sure, then please delete all files and folder present at:

        C:\Program Files\Adobe\Reader 10.0\Reader\plug_ins

        Now try and repair the installation from the Control Panel > Programs and Features.

     
    |
    Mark as:
  • Roddalcin
    Currently Being Moderated
    4. Roddalcin,
    May 29, 2012 8:06 PM   in reply to Ankit_Jain
    Report

    Hi, guys!!

    Since yesterday i´m having this same problem on Windows 7. Mine doens´t even open Adobe Reader X. Anything i try to do with it, gives me this error.

    I already tried to uninstal all of the Adobe products, the reinstall then, but nothing works...

    Do you have any further idea?!?!?!?!?!

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points