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Martenson
Martenson
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Download is very slow

May 11, 2012 1:55 AM

I try to download Illustrator CS6 through my account in Creative Cloud, after 1 hour it has downloaded ~1/4 of its content. Anyone else experiencing this or is it my internet connection? I have 2GB speed but has not had any problem before. I was thinking, can I download try outs and then activate them through Creative Cloud using my account? Or is it a heavy traffic right now to Adobe's servers?

674 Views   5 Replies   Latest reply: Martenson, May 11, 2012 6:39 AM
 
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  • Anil_Berry
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    1. Anil_Berry,
    May 11, 2012 2:36 AM   in reply to Martenson
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    Are you still seeing slow download ? Can you check download speed for your machine from net (like www.speedtest.net)

     
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  • Martenson
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    2. Martenson,
    May 11, 2012 2:50 AM   in reply to Anil_Berry
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    Download speed: 1,12 Mbit/sec

    Upload: 0,29 Mbit/sec

     

    Is there another solution? Like download at home (I'm at the office right now) and put files on a DVD and install that way? At home I have a much higher speed, 6-8 GB/sec. We pay for 2 GB/sec at the office but it seems to be much lower than we pay for.

     
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  • Anil_Berry
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    3. Anil_Berry,
    May 11, 2012 3:02 AM   in reply to Martenson
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    Another way is to download from Adobe Download site (http://www.adobe.com/downloads/).

    You can use same AdobeID to activate products.

     

    Regards,

    Anil

     
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  • Martenson
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    4. Martenson,
    May 11, 2012 3:31 AM   in reply to Anil_Berry
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    Thank you, that might work faster for me. :-)

     
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  • Martenson
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    5. Martenson,
    May 11, 2012 6:39 AM   in reply to Martenson
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    Well, being at home right now the download progress is still very slow. I tried to download via download page but it's not faster. I use a faster internet connection at home and thought it would help but nope. After 45 min it has downloaded 8,4 MB and 3 hours left of the progress. I don't recall downloading from Adobe ever been this slow before? Anyone else having this problem?

     
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