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Martin Lér
Martin Lér
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Facebook support in new viewer

May 9, 2012 5:30 AM

We are now testing Facebook support in new custom viewer with web-viewer for social sharing.

 

I've configured Facebook app per guide prepared by Adobe

http://helpx.adobe.com/digital-publishing-suite/kb/setting-dps-app-soc ial-networking.html

 

As far as i can say, it's configured correctly, but...

 

However newly created custom viewer with support for this Facebook app will just jump to native Facebook application on iPad, than back and nothing happens. I REALY would need to find out where the problem is... Is there any way?

658 Views   5 Replies   Latest reply: Martin Lér, May 11, 2012 7:32 AM
 
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  • Bob Bringhurst
    3,424 posts
    May 29, 2007
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    1. Bob Bringhurst,
    May 9, 2012 7:20 AM   in reply to Martin Lér
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    You might try removing and reinstalling the Facebook app.

     
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  • Martin Lér
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    2. Martin Lér,
    May 9, 2012 7:28 AM   in reply to Bob Bringhurst
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    i've installed Facebook iOS app after our custom viewer.

     

    With web i'm facing quite strange problem - page appears on some arabic language, even when i'm logged in to Facebook in Safari with standard czech interface.

     

    See  URL which is passed to Safari - it behaves same on my desktop Safari, so i belive that it's "feature" of URL - or my app setting.

    https://m.facebook.com/dialog/oauth?type=user_agent&display=touch&redi rect_uri=fb127646637370454%3A%2F%2Fauthorize&sdk=ios&client_id=1276466 37370454

     
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  • Martin Lér
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    3. Martin Lér,
    May 11, 2012 5:51 AM   in reply to Martin Lér
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    BobB, any news?

     

    Seems that there is some issue with Facebook support... Tried it twice with two apps, still same results.

     

    Without facebook app on iPad i ended with arabic page (and this URL will trigger arabic page on computer as well - see previous post)

    With facebook app on iPad - it will jump to facebook app, show blank "Share" sheet, after few seconds sheet disappears and original viewer app will appear.

     

    Anyone suceeded with facebook support in new viewer builder?

     
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  • Bob Bringhurst
    3,424 posts
    May 29, 2007
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    4. Bob Bringhurst,
    May 11, 2012 6:44 AM   in reply to Martin Lér
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    I'm still asking around. I had problems setting up Facebook as well when I first starting using it for sharing. I made sure the app was authorized to interact with my Facebook account (you did that, right?), and then I wasn't able to get it to work. I uninstalled and reinstalled my Facebook app, and everything started working fine with Facebook.

     
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  • Martin Lér
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    5. Martin Lér,
    May 11, 2012 7:32 AM   in reply to Bob Bringhurst
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    I'm escalating it to support and sending them build with their UDID, so they will test it.

     

    I'm really curious, where problem is... And because it's not working with facebook web (and it's forcing arabic version) i believe that problem is deeper...

     
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