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am I missing extra content in the Library?

May 11, 2012 12:35 AM

Tags: #encore_cs6 #free_content

I've just purchased the Adobe Complete Collection and this is my first use of Adobe products. Therefore, my apologies in advance if this question is inappropriate. I've tried to search the forums for an answer, but haven't been able to locate a solution.

 

I downloaded the extra CS6 Premiere Pro and Encore content and installed it onto my iMac. When I look at the Library content now, there are some sample menus in each of the categories (e.g., general, education), but no buttons, images, text, backgrounds, etc. I'm learning to use Encore by viewing the Lynda CS5 tutorials and the presenter says that there should be quite a bit of content. However, nothing shows up when I press the various buttons (other than the menus).

 

I've reinstalled the download. I've also checked the Library in the finder and only .psd files are shown in the Library sub-folder. I don't see any references to button files, etc.

 

Can someone please let me know if I've made a mistake somewhere or whether there has been a change in the free Library contents in CS6?

 

Thanks for your help.

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    May 11, 2012 5:23 AM   in reply to AusDouglas

    It is my understanding that the library continues to be in a separate download. But that does not explain the presence of the menus.

     

    I also understand that, returning to the method of several versions ago (CS2?), this will also be true for installations from disks.

     

    I have not yet installed CS6, Can someone who has let us know?

     
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  • Currently Being Moderated
    May 11, 2012 9:18 AM   in reply to AusDouglas

    Hi,

     

    The complete Encore Functional Content will be available in a few days through a separate download.

     

    Regards,

    Neeraj Gupta

     
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  • Currently Being Moderated
    May 12, 2012 6:44 AM   in reply to NeerajGupta

    Where, at the bottom of each post, it says "was this helpful", we need a new option: "informative yet irritating". I guess I need to reinstall Premiere Elements for now.

     
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  • Currently Being Moderated
    May 12, 2012 9:20 AM   in reply to bob.821

    Don't know it this is going to work but If you have a previous version installed copy the libary and paste it in CS6 for the time being.

     
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  • Currently Being Moderated
    May 12, 2012 11:43 AM   in reply to Stan Jones

    (In Response to Stanley)

     

    There is a very limited set of Functional Content, that IS included with the initial installation of Encore.

     

    As we have seen, the Additional Functional Content will be available for download soon.

     

    Going way back, IIRC, one had the option to Install, or Not, the Additional Functional Content. Again from memory, back with the Production Studio CS2 (PrPro 2.0 also had limited authoring capabilities), the same held for both PrPro 2.0 and EncoreDVD 2.0 in that suite - one could choose to go with just the base list of Functional Content, or install it all, and for both programs (very similar, but not 100% identical). Now, and this is from the media, I believe that the default is TO install that Additional Functional Content.

     

    It is the same thing with Premiere Elements, which has a limited authoring capability. With the program installation, the user gets a few Menus, some Titles, a Theme/Instant Movie, or two, but has to install that Additional Functional Content, to get the full compliment.

     

    Just some observations from way-back,

     

    Hunt

     
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  • Currently Being Moderated
    May 12, 2012 11:44 AM   in reply to Ann Bens

    (In Response to Ann)

     

    As the Menus are PSD's, and the other Content items are common formats, that should work just fine.

     

    Were I doing that, I would keep the folder/sub-folder structure from the previous version, just to keep things neat.

     

    Good tip,

     

    Hunt

     
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  • Currently Being Moderated
    May 12, 2012 11:52 AM   in reply to NeerajGupta

    I have the same problem. I didn't know that the package wasn't complete when I purchased CS6. I need the library content to finish a project so I went back in CS 5.1 (still installed on my drive) but all the library content is gone. Is there a way I can have access my content? Did CS6 overwrited something?

     
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  • Currently Being Moderated
    May 12, 2012 12:00 PM   in reply to Proj.L

    (In Response to Proj.L)

     

    As most Adobe programs do NOT overwrite previous versions, that should not be the cause here.

     

    In CS 5.1, do you see ANY of the Additional Functional Content?

     

    The exact location/Path for that installation might differ by OS version.

     

    In a worst-case scenario, I would attempt a Repair Install for En CS 5.1, to see if that brings the content back.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    May 12, 2012 12:09 PM   in reply to Bill Hunt

    There's nothing. I went to reinstall the Adobe Encore CS5.1 Library and in the installer, I have an "X" mark at the right of "Adobe Encore CS5.1 Library 4.1 GB" and it says "A newer version of this product is already installed". I can't install it.

     
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  • Currently Being Moderated
    May 12, 2012 12:39 PM   in reply to Proj.L

    ...and reinstalling Encore CS 5.1 itself doesn't help.

     
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  • Currently Being Moderated
    May 12, 2012 8:02 PM   in reply to Proj.L

    That is worrisome.

     

    Is your CS6 the cloud? Or a traditional (perpetual) license.

     

    What do you see at this path:

     

    C:\Program Files (x86)\Adobe\Adobe Encore CS5.1\Library

     

    Ann/Bill, you have bothinstalled CS6? Do you still have your old libraries?

     
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  • Currently Being Moderated
    May 12, 2012 8:29 PM   in reply to Stan Jones

    Traditional license. I don't see the path. Weird

     
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  • Currently Being Moderated
    May 12, 2012 8:33 PM   in reply to Proj.L

    At least one other post suggests that installing CS6 is deleting the CS5.1 library. Brother!

     
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  • Currently Being Moderated
    May 12, 2012 9:29 PM   in reply to Stan Jones

    So I'm wondering -- has anyone tried installing the CS6 trial? Does it include the library content? 'Cause if so, one could possibly install that on another rmachine and yank a copy of the content to copy to a production machine.

     

    Seriously, though, this is really lame and I wonder what sort of snag would delay distribution of the content for "a few days". Doesn't Adobe have a version of it they could post that could be patchd later if it's missing something or whatever? What could possibly be holding this up? Why did they "release" the product if it wasn't really ready?

     
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  • Currently Being Moderated
    May 13, 2012 1:27 AM   in reply to AusDouglas

    It seems the CS6 functional content installer does removes the previous 5.1 FC from the machine(although the path at which CS5.1 and CS6 libraries are installed are different, 5.1 FC is at C:\program files (x86) and 6.0 FC is at C:\Program files)

     

     

    The solution to this issue would be - copy the cs6 library from C:\Program Files\Adobe\Adobe Encore CS6\Library and place it at another loacation and rename it.

    Now uninstall the CS6 Content and reinstall the 5.1 FC using the disc or the downloded FC you have. In this way you will recover back your 5.1 FC and can also use the 6.0 FC by pointing Encore to its location. I tried it and this works.

     

    Alternately, you can use the 5.1 FC for CS6 by pointing the Encore CS6 library to its location.

     

    I would also suggest that if you have the 5.1 functional content already then you can wait for the full downloadable FC because the CS6 provides only a limited set of menus.

     

    And this problem will no longer be faced once the downloadable full version of CS6 FC will be available.

     
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  • Currently Being Moderated
    May 13, 2012 4:44 AM   in reply to shuchi shrivastava

    Can you confirm that the full functional content for CS6 will be available very soon?

     

    In the interim, looks like we should back up the CS5.1 library before installing CS6; then copy it back. And point Encore CS6 to the 5.1 location until the FC is available.

     
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  • Currently Being Moderated
    May 14, 2012 5:20 AM   in reply to NeerajGupta

    Can you please provide a best estimate date as to the availability of this content?

     
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  • Currently Being Moderated
    May 14, 2012 1:52 PM   in reply to AusDouglas

    Import Encore menus and buttons from Encore CS4 to Encore CS6

    Copy from:

    CS4 Encore Library at C:\Programs Files (x86)\Adobe Encore CS4\Library\Corporate\All psd files

     

    Use Explorer and do not copy over existing files or delete existing files.

     

    Copy to:

    CS4 Encore Library at C:\Programs Files\Adobe Encore CS4\Library\Corporate\

     

    Do this for all other folders.

     

    Now they will show up in the Encore library.

     
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  • Currently Being Moderated
    May 14, 2012 4:07 PM   in reply to Jerry AustinTX

    Thankful I found this thread. My CS5.5 Library was still intact so I created a new folder in CS6 which didn't have a LIBRARY folder.

     

    I copied and pasted the files from from CS5.5 LIBRARY folder and everything works okay.

     
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  • Currently Being Moderated
    May 14, 2012 8:02 PM   in reply to Dailey Pike

    These workarounds would all be a lot more useful if I owned a previous release of Encore...

     
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  • Currently Being Moderated
    May 15, 2012 12:38 AM   in reply to DearlG

    I do not know a date as yet but I think it will be available pretty soon.

     
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  • Currently Being Moderated
    May 15, 2012 11:07 AM   in reply to Stan Jones

    Stanley,

     

    Complete clean install - no older versions on the computer, so cannot comment on what happens with the Library. If it IS being deleted/overwritten, that would be a real departure for Adobe programs, as they *usually* allow a user to keep the complete installation of an earlier version. Such a departure would be sad, indeed.

     

    Hunt

     
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  • Currently Being Moderated
    May 18, 2012 2:14 AM   in reply to davidweisenbarger

    The "fix" is a good start, but....

     

    See this thread....http://forums.adobe.com/message/4417092#4417092

     
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  • Currently Being Moderated
    May 18, 2012 6:10 AM   in reply to DearlG

    ok, here is the real issue...the "content" templates pretty much suck from Adobe anyways...not super great. Maybe this will change one day.

     
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  • Currently Being Moderated
    May 18, 2012 7:29 AM   in reply to davidweisenbarger

    Installed CS6 and it also wiped out my 5.5 library... this is a royal PITA cause I don't have ANYTHING, and without anything, I can't create my own... I've got a project that's already a week late. I'm trying to download the functional content from their link, but if the other Windows users are correct, it won't do me any good... the functional content install from the discs only gave me a few menus under the General tab. I also went back to my 5.5 install disc to see if I could pull the functional content off of it, but it won't let me. Adobe really screwed this one up! I hope it gets all together soon for us Windows users, cause without it I'm in big trouble!

     

    In the meantime, does anyone happen to have the proper naming conventions for creating my own buttons in Photoshop? cause I gotta get this project out the door ASAP...

     
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  • Currently Being Moderated
    May 18, 2012 7:43 AM   in reply to davidbeisner2010

    Download the option that is available and just modify one of those menus. It will have the conventions in place. Starting with a template can help by gettng the right size for your start.

     

    And go here:

     

    http://help.adobe.com/en_US/encore/cs/using/WS2C3F3ABD-6457-4ca0-898F- 720B7E3D0C10.html#WS5BAE6E59-8534-4597-A7A1-604420BF097C

     
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  • Currently Being Moderated
    May 18, 2012 9:25 AM   in reply to Stan Jones

    Thanks for the link, Stan... I was able to create my own buttons successfully and get it working... What a pain!

     
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  • Currently Being Moderated
    May 25, 2012 6:26 PM   in reply to davidbeisner2010

    So... any news about when it will be available? I bought Adobe Creative Suite 6 Production Premium CS6 on may 7 and there is still no library content and I can't use Premiere Pro because it can't yet encode files from my XF100.

     
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  • Currently Being Moderated
    May 25, 2012 7:22 PM   in reply to Proj.L

    All that I have read has been "soon," but I do not know what that translates to. I would anticipate that most Adobe employees (who might know what "soon" means) will be on holiday (Memorial Day in the US), so we might not hear anything, until at least Tuesday, May 29. Not having the Additional Functional Content is not how Adobe usually does things, but who knows what all was going on?

     

    Wish that I had more, but I am definitely out of that loop.

     

    Hunt

     
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  • Currently Being Moderated
    May 26, 2012 5:54 AM   in reply to Bill Hunt

    Not having the Additional Functional Content is not how Adobe usually does things, but who knows what all was going on?

    All right; time for some wild speculation.

     

    For several cycles, the Encore library was separated from the traditional "functional content," which had been on a different disk for optional install, and put into the main program install. Well, except for those who installed from downloads, in which the installs were like the traditional - from a separate, optional source.

     

    This cycle (CS6) it is back to an optional separate install, BUT it also appears to be, in its preliminary versions at least, a very reduced library. (This might be because it was all missing, and this is the part they rushed to add back.) But with problems with "the installer" I think they had a problem with the system that was created to deliver the new, combined functional content.

     

    Obviously a huge problem, and probably a big embarrasment for someone.

     
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  • Currently Being Moderated
    Jun 22, 2012 10:15 AM   in reply to NeerajGupta

    May 11th:

     

    "Hi,

     

    The complete Encore Functional Content will be available in a few days through a separate download.

     

    Regards,

    Neeraj Gupta" - Adobe Employee "

     

    We are on june 22 and there is still no content. I paid for the CS 6 suite and for the content. I need the content for yesterday. That's pretty bad.

     
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  • Currently Being Moderated
    Jun 22, 2012 11:51 AM   in reply to Proj.L

    No reason to wait. I was conrfused in my last post here, and the full content can be installed.

     

    Go to this link (same as post above).

     

    http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html

     

    Look down the page for "Additional Solution: Install the Resource Central library content."

     

    Follow the instructions there; all the Encore content will be there.

     
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  • Trevor Dennis
    5,844 posts
    May 24, 2010
    Currently Being Moderated
    Jul 1, 2012 4:57 AM   in reply to Stan Jones

    Guys I am still not getting this   I have downloaded the EncoreContentEnglish.zip file, and unziped it to

     

    C:\Program Files\Adobe\ Adobe Encore CS6\library  (I had to make the Library folder)

     

    But I have nothing showing in the Encore CS6 Library tab.  Just the General set.

     

    Today is the first time I have used Encore.  I have CS5 installed, but never used Encore CS5

     

    I have checked Preferences and the Media tab is looking at the right location.

     

    I have read and re-read http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html

     

    What have I missed?

     
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  • Currently Being Moderated
    Jul 1, 2012 9:10 AM   in reply to Trevor Dennis

    Read the directions under the "Install Resource Central." When you  unzip EncoreContentEnglish, you have a second "zipped" folder (.7z). Step 1 and 2 under that section are both "extracts."

     
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  • Trevor Dennis
    5,844 posts
    May 24, 2010
    Currently Being Moderated
    Jul 1, 2012 2:46 PM   in reply to Stan Jones

    I had unzipped it all,, and had 3.9Gb of data in the Library folder,  but Encore was just not seeing it.  I eventually tried changing the folder name, and pointed to the new name in Preferences, and it worked straight away!  Go figure...

     
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  • Currently Being Moderated
    Jul 1, 2012 3:57 PM   in reply to Trevor Dennis

    Congrats!

     
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  • Currently Being Moderated
    Jul 1, 2012 4:30 PM   in reply to Trevor Dennis

    Trevor,

     

    Good to see that you got it sorted. There seem to be some "glitches" with the folder naming, or at least their linking, with the installer.

     

    Happy authoring,

     

    Hunt

     
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  • Currently Being Moderated
    Sep 17, 2012 1:50 PM   in reply to NeerajGupta

    I have downloaded and extracted the premiere 6 content files however, during installation I get this message that a pending shutdown has been detected and to quit the install.  There is no pending shutdown can anybody help?  Can you help please.  Thank you

     
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