BTW: Clicking "buy" button (at least in german version) brings you directly to the Adobe online store - and not to a screen where it might be possible to enter Adobe ID

Jeff, thanks for the quick reply - just logged back into my CC account and was surprised that all the apps have been back again to "download in trial mode" - logging out and back in again - apps are back to "download".

I paid for this thing, i was able to download Photshop CS 6 Ok but now it wants a serial number or for me to pay up. I did nto get a welcome letter, I never heard form anyone after I paid for th subscription. So what happens now

Yep...I do steps 1, 2 and 3 everytime. Today PS asked, yesterday twice ID asked and once for Ill....clicking the License This Software button shows me signed in already.

I have bought a CC 1 year licence. Received mail from adobe. Bank account billed.

Running Macos 1,7,3.

Quite every time I start Photoshop CS 6 it says that the CC trial period has expired (I installed CS6 premium from trial a few days before CC was activated)

It ask to connect oline to activate -  then it activate properly but again next time I open ask for activation.But if I am not online it's not working !!!!

Each time i try to use camera Raw from bridge (command + R ) it says that a proper software needs to be activated before so I can't do batch processing but if I try to open one raw image in photoshop from bridge it opens camera Raw then opens properly in Photoshop CS6.

Is there a link between the two problem ?? why ask for activation every time ? how to use Camera Raw ? How to work ofline????

Do I really have to create a whole new admin account?

Ill do it for testing purposes but in the meantime, opened up ID this morning to this, yesterday was Illustrator.

You are completely right. Create a new admin account it is not a solution, it's a bad patch.

Still no fix ? or any idea from Adobe ???

My photoshop keeps asking me for licensing !!

Illustrators turn today. Yep I have 10.7.4 and yep I still have InDesign CS5 installed because I need it still (maybe that has something to do with it?)

What do you mean by totaly completed ?? all the fields ??

I did that .

no change

and from today I can activate anymore !!! photoshop is asking for a serial !!

yes 10,7,3... is CC 10.7.4 only ??

answered manish on the other thread.

so I have the exact same problem except I am using 10,7,3...  so it seems is not a 10,7,4 issue it is a CS6 on 10,7 issue ...

any idea on how to solve it ?

the main interest of all that is that now everybody in this thread knows that downgrading their system to 10,7,3 won't solve it

:-p

Ok

i'll stay here

I join here because there where no answer on the second one at the begining

nothing that you suggest worked for the moment

except that I can license again and no more asking for serial without any reason because i made no change

it is very a very strange problem because it's changing everyday

once you have to licence every day

then more than once a day

then you can't licence anymore and ask for serial

then  everything ok though i made no change on my side

and then again every thing broke down

To me it looks a server side problem and people are modifying thing outthere

except suppressing everything here is the summary

- No language problem the CC sub is multi lingual

- My profile on CC is completeted

- No .host problem

- no connection problem i can reach adobe license server

- but I have to use CS5 (32b plugggin) and cs6 (acr2012 on one current project)  for my work every day no choice for me

again my concern about suppressing CS6 is can i keep my settings of CS6

the only good point is that for the moment as i am online every day i have "no service break" but i fear it everyday and thats not good...

My main concern and I am not alone on this is the offline reliabilty of CS6 CC

Lots of photographer have to work sometime offline where there is no wifi and thing like that

We would prefer to pay annually and have a on-site oneyear licence better than having the soft checking on a random basis

Have a look there this is a very very popular blog and it reflect to my point a lot of what your user feels about CS6 CC

http://macperformanceguide.com/blog/2012/20120604_1-AdobeCloud.html

think it's talking about something you said in another blog... they have totally the point

and would I had looked that before i wouldn't have subscibe and now I ould not recommend anyone to do so.... until you clarify your license check policy!

I am ok to have to renew every 30 days but it has to be clear for the end user when going offline how long it has to renew and i must be able to be sure every time I go offline I have 30 days left.

Imaging i am using my laptop only for travel : i must remind to plug it online an launch adobe photoshop before leaving and must moreoever be 100% sure that my license has been activated for 30 days wich for the moment i can't be sure!!

what a mess for traveler.

CC is young and I must say that the idea is ok but  I hope you will take all those remark in account because it is very important for user that pay for software to be able to use them and not have licensing problem that become more and more common nowadays (microsoft office has issue to on macos).