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cdw100
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How do I close RSO3MiddleTierService.exe and RSO3Server.exe to install TCS 3.5

May 12, 2012 9:28 AM

Install of TCS 3.5 wants me to close RSO3MiddleTierService.exe and RSO3Server.exe. As far as I know I don't have these two files open so I don't know what to do next?  Help!

501 Views   4 Replies   Latest reply: cdw100, May 13, 2012 6:28 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    May 12, 2012 9:32 AM   in reply to cdw100
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    Go to Task Manager

     

    Under "Process tab" locate the  RSO3MiddleTierService.exe and RSO3Server.exe

     

    Click on End Process and then check

     
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  • cdw100
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    2. cdw100,
    May 12, 2012 10:02 AM   in reply to Manish-Sharma
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    Thank you! That worked, and I finished the install. I can't find my original

    question in the forum so I'm replying directly.

     

     

     

    Now that I've finished the installer, is there anything I need to do to

    check that these updated files are pulled into the programs I want to use?

    Or is there some other step I need to take?

     

     

     

    Thanks again, Chris

     
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  • Manish-Sharma
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    3. Manish-Sharma,
    May 13, 2012 3:30 PM   in reply to cdw100
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    Just make sure you dont have any Beta version of the software installed.

     

    You shoudl be logged in as the administrator

     

    and then you can go ahead and install the software , and if incase you face the issue let us know

     
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  • cdw100
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    4. cdw100,
    May 13, 2012 6:28 PM   in reply to Manish-Sharma
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    Thanks. I've installed it and I'm using the software.

     

     

     

    I appreciate your help.

     
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