Adobe Community: Installing from Cloud error message

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1. Arpit Kapoor,

May 11, 2012 11:21 AM in reply to slade

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Did you check if the applications were actually installed and were they working fine?

Have you install CS6 using creative cloud?

Which OS do you have?

More information is required for further research.

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2. slade,

May 11, 2012 11:30 AM in reply to slade

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Am in the process of installing now.

Windows 7

Have checked Photoshop and completed one small project. worked fine, but I don't know what the optional components are supposed to be.

thanks,

Buddy

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3. Arpit Kapoor,

May 12, 2012 1:59 AM in reply to slade

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Actually i will ask you to try launching the installed applications one by one and check it they are working fine.

If they are working fine, you are good to go.

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4. Vikas_CSI,

May 12, 2012 2:33 AM in reply to slade

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Hi Slade,

Agreed with Arpit, many times error code 6 (More Details (6)) is reported due to some optional component failure which may not impact you installed product any ways. In case you want to know what exactly failed please send me your installer log file form following location and I will be more than happy to help you:

>Winx86: <Root Drive>\Program files\Common files\Adobe\Installers

>Winx64: <Root Drive>\Program files (x86)\Common files\Adobe\Installers

Thanks,

Vikas

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5. slade,

May 12, 2012 4:11 AM in reply to Arpit Kapoor

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Thanks,

Adobe Encore won't open missing msvcp100.dll

Adobe extension manager won't open

Flash won't open same error message as extension manager

Media encoder won't open error message below

Premier Pro won't open error below

Illustrator 64 won't open error below

Adobe indesign won't open error below

Adobe Prelude won't open error below

Dreamweaver won't open error below

Fireworks won't open error below

Speedgrade won't open error below

Acrobat x pro says it's installed but I can't find it to see if it will open

thanks for the help,

Buddy

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6. slade,

May 12, 2012 4:22 AM in reply to Vikas_CSI

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From: Vikas_CSI forums@adobe.com

Sent: Saturday, May 12, 2012 5:33 AM

To: slade

Subject: Re: Installing from Cloud error message Installing from Cloud error message

Re: Installing from Cloud error message

created by Vikas_CSI <http://forums.adobe.com/people/Vikas_CSI> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4400262#4400262

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7. slade,

May 12, 2012 8:03 AM in reply to slade

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Do I uninstall and reinstall or what? I don't believe you shoud have this much trouble upgrading. I need to be working not redoing all day.

thanks,

Buddy

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8. Arpit Kapoor,

May 12, 2012 9:07 AM in reply to slade

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In that case, lets remove the entire suite and then run the Cleaner Tool and re-install CS6.

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9. YuvrajShinde071,

May 12, 2012 9:21 AM in reply to slade

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Hello,

MSVCP 100.dll is Microsoft C runtime Library file, please check whether you have installed Microsoft Visual C++ 2010 Redistributable Package.
If you have installed, repair it and try to install the product.

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10. slade,

May 12, 2012 10:05 AM in reply to YuvrajShinde071

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I tried to install and get error message "this installation is forbidden by system policy. Contact your system administrator."

I am running windows 7 64 bit 16 mb ram. Single desktop computer. How do I change the system policy.

thanks,

Buddy

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11. YuvrajShinde071,

May 12, 2012 10:48 AM in reply to slade

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Try changing User Account Control settings. Set it as Low ( never Notify) and try to install the product.

If you face any further issues, please refer to this below link.

http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/t his-installation-is-forbidden-by-system-policy/ac1986be-a063-4b7b-834f -8fa56a8c0d04.

Check if this works.

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12. slade,

May 12, 2012 11:03 AM in reply to YuvrajShinde071

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That worked and I have been able to open all downloaded Adobe cs6 programs.

Thank you for your help. Maybe there should be a not on the download page that you have to have MS Visual C+ 2010.

Buddy

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Downloading, Installing, Setting Up

Installing from Cloud error message

May 11, 2012 11:01 AM

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