Skip navigation
Jo Ann Crebbin
Jo Ann Crebbin
Currently Being Moderated

Can not access my paid for PS CS5 software purchased in 2010

May 12, 2012 11:40 AM

I went to my account to reinstall a clean copy of PS CS5 as it is acting a bit out of sorts.  Thought a clean install would do the trick.  When I go to my accounts page, it does not permit me to download the software but says "error" and tell me to go to Customer Service page.  I did that.  Wrote my problem and now I have this page.

 

I would really like to TALK to someone. 

 

Jo Ann Crebbin

279 Views   1 Reply   Latest reply: YuvrajShinde071, May 12, 2012 11:43 AM
 
Replies
  • YuvrajShinde071
    Currently Being Moderated
    1. YuvrajShinde071,
    May 12, 2012 11:43 AM   in reply to Jo Ann Crebbin
    Report

    If you have queries regarding Creative Cloud installation and setup, you  can contact support using the below link.

    http://helpx.adobe.com/contact/


    1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'

    2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?'

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points