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Bridge CS6 tool tips are blocking the buttons!

May 11, 2012 12:27 PM

When I try to change the layout view (grid, list, etc.) with the buttons on the bottom right, the tool tips appear and I'm not able to click through them. So, basically, when I hover over them, the tool tips are blocking me from doing it.

I look in Prefs for a Tool Tips checkbox and it's not checked right now, but they're still appearing, and still protecting the buttons from being clicked.

Anyone know how to turn them off?

 

And I have to say this is the most ridiculous problem I ever had with a program. Kinda funny.

 
Replies
  • Currently Being Moderated
    May 11, 2012 1:38 PM   in reply to John Stanowski

    Where are the tool tips displaying?

     

    With mine they are below the shaft of the arrow and do not interfere.

     

    Try resetting the workspace (window/workspace)

     

    Saw one other posts like this in Photoshop forum a week ago.  Suggestion was to turn off tool tips there in preferences/interface

     
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  • Currently Being Moderated
    May 11, 2012 3:42 PM   in reply to John Stanowski

    Have you tried turning off tool tip in Photoshop to see if it affects Bridge?  (preferences/interface)

     
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  • Omke Oudeman
    3,056 posts
    Nov 27, 2004
    Currently Being Moderated
    May 12, 2012 2:42 AM   in reply to John Stanowski

    I also scoured the Bridge prefs again and could only find a tool tips checkbox for thumbs only.

     

    That checkbox is the one you need (Thumbnails/ details / and then uncheck the 'show tooltips') and yes you are right, it is not very obvious...

     

    I'm gonna report it as a bug.

     

    That won't help you because it isn't one. Like Curt I have no problem in this behavior, when checking this the tooltips show as expected without covering the buttons, when deselecting the option there are no tooltips.

     

    So the fault must be on your set up.

    Can't see on your screenshot if you are on Windows or Mac (looks like mine so maybe Mac?)

     

    First try to reset preferences for Bridge with holding down option key (ctrl on Windows) when starting Bridge and choose reset preferences.

     

    If this does not help please provide details about configuration and version numbers.

     
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  • Currently Being Moderated
    May 12, 2012 7:45 AM   in reply to Omke Oudeman

    Do you have some setting in your mouse or OS that changes the position of the tool tips.  Say having them above or below cursor?  Mine are below.

     
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  • Omke Oudeman
    3,056 posts
    Nov 27, 2004
    Currently Being Moderated
    May 13, 2012 9:04 AM   in reply to John Stanowski

    Well, I still don't think that's the right check box.

     

    It is the right check box I'm afraid.

     

    I'm just gonna deal with it.

     

     

    As long as you did not try to reset the preferences and/or give more details about version and system I'm also afraid that dealing with it is your only option

     
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  • Currently Being Moderated
    May 13, 2012 6:58 PM   in reply to John Stanowski

    OK, now I get it.  When your display window is larger than the screen Bridge (and Photoshop for that matter) has to scrunch things to fit on the screen.  This is why the tool tips move up, otherwise they would be off screen and you would not see them.

     

    May have to do with how you have screen resolution set.

     
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  • Omke Oudeman
    3,056 posts
    Nov 27, 2004
    Currently Being Moderated
    May 14, 2012 1:22 AM   in reply to John Stanowski

    I still don't think it's the right checkbox to deactivate interface tool tips as it's in the "Thumbnails" sections of prefs. (And when I switch that on I get tool tips for thumbnails, when I switch it off I do not get tool tips for thumbnails. But the interface tool tips are always consistent.)

     

    Well, I'm again afraid. But this time for my big mouth...

     

    You are very right, I did have a long delay on my machine before the tooltips showed and having the checkbox set to on it seemed directly appearing.

     

    As there are many inconsistencies in Bridge (in fact throughout the whole Suite) this one is very big. Don't have a good alternative short name for it but calling 'show metadata when hovering over' 'show tooltips' is really a very bad approach

     

     

     

    The version is CS6 and I'm on a 2009 Mac Pro using 10.6.8 if that matters any.

     

    Thanks, it always matters, especially since this has become a general forum with both Windows and Mac. Different OS and different versions (including detail version number) gives more insight in possible solutions or advice (update etc)

     

    Also, I noticed that if I make Bridge CS6 smaller than the monitor window, then the tool tips over the buttons do not appear over the buttons anymore, but under them instead. The tool tips seem to be set to appear below the mouse pointer.  When Bridge is maximized and the bottom of the Bridge window touches the bottom of the monitor there is no place else for the tool tips to go, so they get pushed up... and cover the buttons.

     

    I always have the Dock in sight hence pressing the green button to enlarge my Bridge window to full screen leaves a small free space and as you well discovered has not your problematic behavior with tooltips over buttons.

     

     

    I would think Bridge should be able to detect the end of the screen, obviously it does because it knows to move the tool tips up so they don't appear "off screen".

     

    They should use this detection to determine if the tool tips should appear above or below (or away from the screen edge) the mouse pointer.

     

    Agreed

     

    I'll stop calling it a bug and switch it to "oversight". Bottom line though is the tool tips still block the buttons and shield them from being clicked.

     

     

    Oversight is the correct word, but besides the above described improvement they really should get rid of the name tooltips in thumbnails and add an option to really hide or show all tooltips as you would expect in a proper application

     

    Thanks for staying tuned and clarify!

     

    While the Bridge team tries to read most of this forum it might be wise to make a feature request for this, are you willing to do so since this is your discovery?

     
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  • Currently Being Moderated
    May 14, 2012 6:54 AM   in reply to John Stanowski

    Not sure it is a "problem", but more a function of window,screen size.

     

    In the CS6 beta froum one user reported the problem that the Edit dropdown window covered the the toolbar above ( Edit Image Layer Select View) when she clicked on it. 

     

    Turns out like you she had an enlarged window and Photoshop had to reposition the drop down window as it was longer than the screen.

     

    Program  moved the drop down box up so it could be read on the screen.  This then covered the toolbar icons.

     

    The Adobe programmers solution was to reduce magnification and thing would fall in place.

     
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