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Why is CS6 extended upgrade $199 or £123.14 in the USA but £228 in the UK.

May 10, 2012 1:38 PM

Is there any Uk regulatory body in the UK that this profiteering can be reported to.

 
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  • Trevor.Dennis
    1,595 posts
    May 24, 2010
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    May 10, 2012 2:16 PM   in reply to PNLCG

    The problem is that Adobe is an overseas company from your point of view, and so does not come under the same consumer laws, but that does not make you powerless to act. In Australia, one of their MPs, Ed Husic, has challenged the situation, but as AFAIK has not made a whole lot of progress. The following link goes back a bit, but I wrote to him when the CS6 pricing was announced to try and get his blood boiling. (I am in New Zealand, but forced to use Adobe's Australian online store.)

     

    http://www.smh.com.au/digital-life/digital-life-news/aussie-apple-boss -comes-out-of-the-shadows-to-confront-ripoff-claims-20110819-1j17p.htm l

     

    Unfortunately, there is absolutely no point in expecting Adobe to respond to the situation in these forums, or respond at all IME. You need the standing of a Member of Parliament at least, and the bombastic, dogged determination of an Australian Member of Parliament at that, and just maybe if enough such people make enough noise, we might persuade Adobe to adopt a fair and equitable pricing policy to all of its customers.

     

    There is certainly no doubt that people outside of America feel badly treated by Adobe, but apparently they don’t give a t#$$!

     

    I’m just wondering how the ‘Slaving for Apple‘ situation gathered enough momentum to force a response?  I’d say that was more media led, so that would be another approach.

     

    There you go: http://www.bbc.co.uk/watchdog/

     
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    May 13, 2012 9:21 AM   in reply to PNLCG

    I paid $399 for the PS CS6 Extended upgrade, not $199 which is for the standard version upgrade.

     
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    May 13, 2012 11:06 AM   in reply to PNLCG

    They charge more because they can.  Take a look at this thread which contains an explanation by an Adobe representative: http://forums.adobe.com/thread/996866?tstart=0

     
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    May 13, 2012 12:03 PM   in reply to PNLCG

    This does seem excessive even considering the VAT taxes though I am unaware of the how much those taxes are in the UK.  I pay the state 7.25% tax over and above the purchase price.  The price quoted does not seem fair or equitable.  I have read the statement by an employee of Adobe but that seems like an awful lot of wiggle room.

     
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    May 13, 2012 3:14 PM   in reply to acresofgreen

    acresofgreen wrote:

     

    They charge more because they can.  Take a look at this thread which contains an explanation by an Adobe representative: http://forums.adobe.com/thread/996866?tstart=0

    You're right Acres, they charge because they can, and that statement from the Adobe flak was pretty laughable, especially the part about Resellers being free to set their own prices! As I said on that thread, who do you think sets the price the Reseller BUYS the product from Adobe at?! Yup, Adobe.

     
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