I now understand that you refuse to let me use the installation /back up DVD as an installation / back up DVD and insist that I make my own back up DVD’s. I have gone through the usual nightmare trying to find your instructions and can find none. How do I go through the excess steps to create back up DVD’s for Photoshop Elements and Premier Elements that you will not allow the installation/backup DVD to be used for? I bought DVD's to be spared this nightmare.
How do I go through the excess steps to create back up DVD’s for Photoshop Elements and Premier Elements that you will not allow the installation/backup DVD to be used for?
I bought DVD's to be spared this nightmare.
The chat folks got the Premiere Elements installed with a herculean effort including downloading off the Internet. The Photoshop Elements installed fine.
My request was based on the legal agreement. It read to me like I had to save the application from the hard drive to a DVD to get a back up copy made and that that was the only way I was allowed to do it.
The chat folks, based on the severe problem I had installing Premiere, are mailing me a replacement DVD to use as a backup which is the sort of media I would expect. I guess the legal language as I read it deviates from the normal situation.
Thank you for the follow up.
Robert J. La Trémouille
875 Massachusetts Avenue, #31
Cambridge, MA 02139-3070
617-283-7649 / 617-491-7181
Facebook: Friend the Charles River White Geese on their facebook page.Visit our blog: http://charlesriverwhitegeeseblog.blogspot.com
Visit our website: http://www.charlesriverwhitegeese.org
Watch The Cambridge Environment on local cable in Cambridge, MA
Cable Channel 9, Sundays at 6:30 pm, now in its 17th year.
Europe, Middle East and Africa