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Urgent: File > Folio Preview opens an empty "Folio Preview" panel (ID CS 5.5)

May 9, 2012 11:45 AM



I just updated The Folio Builder panel, and the command File > Folio Preview does not send the document to the Content Viewer as usual, but opens a new panel called Folio Preview ..., which remains empty.


I can preview documents as usual using the Preview button at the bottom of the Overlay Creator panel, but not using the menu command. There is a check mark next to the Folio Preview command on the File menu when the panel remains open. (Doing some searches on this forum, there seemed to be a similar problem last October, but I would have thought it should be solved by now.)


I'm experiencing this problem on both my PC running Windows 7 and my MacBook Pro running Mac OS. (Both laptops are running the Norwegian version of the repective OS.)


I can work around the problem using the Overlay Creator panel, but if anybody has an explanation and/or solution I would be very grateful. I'm starting a two day course teaching DPS tomorrow, so this is rather urgent.


Best regards,



PS. I'll try to upload a screen shot shortly to clarify the situation.

  • Currently Being Moderated
    May 9, 2012 8:31 PM   in reply to TomBerglie

    I'm experiencing exactly the same issue as Tom describes. Seems to be new behavior since the latest update.

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    May 14, 2012 9:05 AM   in reply to KeithGilbert

    Neil Enns confirmed this in another thread. You can evoke the Preview in

    the Overlay Creator, there it should work.



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  • Currently Being Moderated
    May 14, 2012 11:24 AM   in reply to Johannes Eckert

    Yes, this is a known issue in CS5 and 5.5. You can invoke folio preview from the Folio Builder panel instead and it will work fine. See for my message about it.



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    May 15, 2012 12:36 AM   in reply to TomBerglie

    Sorry Tom for not reading all the content of your post ,-)

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