I'm having trouble using the rotate tool in Photoshop CS6, as it gives me the error "could not complete your request because it only works with OpenGL enabled document windows".
In prior versions of CS you could go into the preferences and enable OpenGL, but there doesn't seem to be an option for CS6. Has it been moved?
We're running on an AMD Radeon HD 3800 series with Catalyst version 12.3 and OpenGL version 6.14.
While I'm finding the latest AMD display driver to work a treat with Photoshop CS6, I have a different card model than you do (mine's a 5670).
You might find that removing the ATI drivers and installing an earlier version could be helpful. I recommend trying Catalyst version 11.7. That seemed to be a particularly good version for Photoshop use.
is there any documentation of AMD Radeon drivers not working with photoshop CS6? I know there was an issue with 11-3 with Catalyst, but AMD has since fixed the issue. I need to know whether or not to roll back my drivers or send a report to AMD about this issue.
is there any documentation of AMD Radeon drivers not working with photoshop CS6?
Not really - just what you read from other peoples' personal experience. I know that there are several of us here with 5xxx series cards who occasionally exchange information about what works and what doesn't. Like I said, Catalyst 12.4 seems to work great for me with Photoshop, but the driver software is almost no doubt card model-specific at some level.
It would probably help to make your case with AMD if you were to find a version of their driver that works and show that another version does not, doing the exact same things. I don't know how aggressively they support older cards though... While they are pretty good about releasing new drivers, do they really care that much if your older card works with the latest driver and the latest graphics application? I imagine at some point they hope you'll buy a new card. That said, it appears the AMD folks work harder at supporting older cards than the nVidia folks.
I can confirm the same problem with CS6 and the latest version of the driver for my ATI Radeon 5850. Rolling back the driver has fixed the problem but there is obviously something wrong with the current version of the driver.
Just in case it's helpful to others, my ATI Radeon HD 4800 series card (Windows 7 x64) did not allow Photoshop's Open GL features (CS5 and CS6) with the latest drivers. I uninstalled the video driver version 12.4 (and 12.6), rebooted, and reinstalled Catalyst Control Center Suite version 12.2 and the Photoshop Open GL features returned.