Skip navigation
Media57
Media57 Calculating status...
Currently Being Moderated

Application Manager says Acrobat X is installed when it isn't.

May 14, 2012 11:23 AM

Tags: #application #upgrade #download #creative_cloud #creative_cloud_team

I had CS5.5 installed on my Mac, and then I also installed CS6 via the Creative Cloud and Adobe Application Manger to try it out. After deciding to sign up to the CC license, I used the Adobe uninstaller to delete CS5.5. That went smoothly, but now Acrobat X is gone (as it should be after running the CS 5.5 uninstaller) and the new Adobe Application Manager says that Acrobat Pro X is INSTALLED. I can't seem to find a way to reset AAM and get it to recognize that Acrobat is actually now uninstalled and install it again.

 

Any thoughts and help on the matter would be appreciated.

 

Thanks

863 Views   2 Replies   Latest reply: David__B, May 14, 2012 4:53 PM
 
Replies
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points