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Fix problem

May 14, 2012 4:10 PM

How to fix corrupted or damaged files?

365 Views   2 Replies   Latest reply: ZaksCooper, Sep 13, 2012 8:57 PM
 
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  • Pat Wibbeler
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    1. Pat Wibbeler,
    May 14, 2012 5:38 PM   in reply to Blk_Widow
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    It really depends on how your file became corrupted or damaged. Some files can be fixed by opening them in the desktop Adobe Reader product and saving the file. The desktop can repair some corrupted files. If you have a file that the mobile Reader is not opening correctly, it would help us if you could share it by email to adobereader-ios@adobe.com, along with a reference to this forum conversation.

     

    Thanks!

     

    Pat

     
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  • ZaksCooper
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    2. ZaksCooper,
    Sep 13, 2012 8:57 PM   in reply to Pat Wibbeler
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    I have a corrupt file that I would love to send to you to examine.  Problem, you need to be able to open the file in order to have the email option...unless there is another way that I don't know about.

     
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