Skip navigation
anni_cee
anni_cee Calculating status...
Currently Being Moderated

Help - can't install Lightroom 4.1?

May 12, 2012 10:31 PM

Tags: #4.1rc

I got the chance to try out the 5d mark iii today, so I installed Lightroom 4 on my computer. After realizing the files wouldn't load correctly, I researched the issue a bit and found out about the 4.1 RC2 download. I downloaded it and ran through the installer on my computer (iMac, OSX Lion 10.7.2) and everything seemed fine, yet when I open Lightroom it still reads as version 4.0, and won't import the RAW files from the mark iii. I tried restarting, re-downloading, etc, and have had no luck. Any help would be much appreciated!

1315 Views   4 Replies   Latest reply: PWD7539, May 16, 2012 8:01 AM
 
Replies
  • PWD7539
    Currently Being Moderated
    1. PWD7539,
    May 14, 2012 7:09 PM   in reply to anni_cee
    Report

    I am having the same issue. I cannot locate the 4.1 RC file on my hardrive.

     
    |
    Mark as:
  • hsy1234
    Currently Being Moderated
    2. hsy1234,
    May 15, 2012 9:30 AM   in reply to PWD7539
    Report

    also having this problem - any word on a resolution?

     
    |
    Mark as:
  • anni_cee
    Currently Being Moderated
    3. anni_cee,
    May 15, 2012 1:46 PM   in reply to hsy1234
    Report

    I haven't heard anything yet... in the meantime, I've downloaded the Adobe DNG converter, and I've been getting to the files that way. It's kind of a pain, but it works!

     
    |
    Mark as:
  • PWD7539
    Currently Being Moderated
    4. PWD7539,
    May 16, 2012 8:01 AM   in reply to anni_cee
    Report

    All, I spent about 2 hours with Adobe Technical Support yesterday and got it to work.

    1. We uninstalled LR4.0 and removed any shortcuts
    2. Performed a HD verify and repair
    3. Went to Adobe.com and downloaded a trial verison from online
    4. Installed LR4.0
    5. Then Installed LR4.1 rc from Adobe labs.

     

    Let me know if this worked for you!

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points