Most crashes are from 3rd party plugins, printer, scanner, or video card drivers, or 3rd party fonts.

I would look at the Event Log in the OS and look for errors in Applications.  Look for faulting module.

The SAME thing is happening to me on my Envy 17. Glad I saw this! I dunno what to do either because Photoshop CS5 64-bit works perfectly on my machine. What's the deal????

I cannot get to the 64bit version because it hard locks when it starts, but here is the 32bit version of system info:

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1862 MHz
Built-in memory: 8126 MB
Free memory: 5253 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Mobility Radeon HD 5850
Display: 1
Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: ATI Mobility Radeon HD 5850
OpenCL Unavailable
Driver Version: 8.820.5.1000
Driver Date: 20110331000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,ati umd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdv a,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Mobility Radeon HD 5850
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92298276741311543633
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\TRAVIS~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
   C:\, 149.0G, 46.1G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set

Installed components:
    A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 
    ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
    adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
    AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0 
    AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
    AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
    AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654 
    AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
    AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
    AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
    adobe_caps.dll   Adobe CAPS   6,0,29,0 
    AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
    ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56 
    aif_core.dll   AIF   3.0   62.490293
    aif_ocl.dll   AIF   3.0   62.490293
    aif_ogl.dll   AIF   3.0   62.490293
    amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
    ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
    AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
    AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
    Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
    BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
    boost_date_time.dll   DVA Product   6.0.0 
    boost_signals.dll   DVA Product   6.0.0 
    boost_system.dll   DVA Product   6.0.0 
    boost_threads.dll   DVA Product   6.0.0 
    cg.dll   NVIDIA Cg Runtime   3.0.00007 
    cgGL.dll   NVIDIA Cg Runtime   3.0.00007 
    CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
    CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
    data_flow.dll   AIF   3.0   62.490293
    dvaaudiodevice.dll   DVA Product   6.0.0 
    dvacore.dll   DVA Product   6.0.0 
    dvamarshal.dll   DVA Product   6.0.0 
    dvamediatypes.dll   DVA Product   6.0.0 
    dvaplayer.dll   DVA Product   6.0.0 
    dvatransport.dll   DVA Product   6.0.0 
    dvaunittesting.dll   DVA Product   6.0.0 
    dynamiclink.dll   DVA Product   6.0.0 
    ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
    FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
    filter_graph.dll   AIF   3.0   62.490293
    hydra_filters.dll   AIF   3.0   62.490293
    icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
    icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
    image_compiler.dll   AIF   3.0   62.490293
    image_flow.dll   AIF   3.0   62.490293
    image_runtime.dll   AIF   3.0   62.490293
    JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
    libeay32.dll   The OpenSSL Toolkit   0.9.8g 
    libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 
    libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0 
    LogSession.dll   LogSession   2.1.2.1640 
    mediacoreif.dll   DVA Product   6.0.0 
    MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
    msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
    msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
    msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
    msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0 
    msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
    msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
    msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
    msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4 
    msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
    msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
    pdfsettings.dll   Adobe PDFSettings   1.04 
    Photoshop.dll   Adobe Photoshop CS6   CS6 
    Plugin.dll   Adobe Photoshop CS6   CS6 
    PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383 
    PSArt.dll   Adobe Photoshop CS6   CS6 
    PSViews.dll   Adobe Photoshop CS6   CS6 
    SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
    ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
    shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300 
    ssleay32.dll   The OpenSSL Toolkit   0.9.8g 
    tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
    tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
    TfFontMgr.dll   FontMgr   9.3.0.113 
    TfKernel.dll   Kernel   9.3.0.113 
    TFKGEOM.dll   Kernel Geom   9.3.0.113 
    TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 
    updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
    WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
    wu3d.dll   U3D Writer   9.3.0.113 


Required plug-ins:

removed for brevity.

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE
Flash:
    Mini Bridge
    Kuler
Installed TWAIN devices: NONE

It looks like by updating the video card drivers I was able to fix it. I posted before I was able to finish the download. I went to ATI's website and had it auto choose the best driver for me, installed it, rebooted, and now 64-bit is working great.

I to have the 5850M and this is what it says for me under device manager now:

ATI Mobility Radeon HD 5800 Series

Driver Date: 4/5/12

Driver Version: 8.961.0.0

Agreed. I love the laptop for the most part. ATI is a major weakness IMO. Glad we were able to figure it out. Thanks for posting your problem, I honestly saw your post and was so excited about someone else actually sharing one of my problems. :-)

I'm having problems with the latest ATI display driver set as well, and an contemplating going back to Catalyst 12.2.  I believe I'll do that now, which involves uninstalling the latest drivers then installing the older set (which is available on their web site).

In my case, OpenCL has become unavailable in the 64 bit Photoshop, and things like Oil Paint just come up and disappear immediately.  Plus the 3D functions are snagging on something.  12.2 worked really well, and they haven't come out with 12.5 yet.

-Noel

Uninstalling 12.4 and installing 12.2 solved the problem I was having where Oil Paint wouldn't even stay on the screen, and I've been able to make a couple of 3D renderings, though there seem to be occasional delays I can't explain.  Funny thing is that Photoshop now says that OpenCL is not available (it was before when I had 12.2), but the various programs that rely on it all seem to work.  The "to work" feature is what's important to me, so I'm happy to have gone back to 12.2.

Iris Blur works perfectly (and very fast) in Ps CS6 x64 for me with 12.2.

Shouldn't be too many days before AMD actually releases 12.5.  I'm certainly going to try it when it comes out.

-Noel