DPS Desktop Tools CS6 2.01.1 Update (for Windows) defective?
I had InDesign CS6 running with the v.20 DPS tools installed and working when I got a message to update those tools to 2.01.1 Update this morning, right after installing them I tried to open InDesign CS6, the application stops working and shuts down everytime the Folio Builder panel is opened*. Thus for working with InDesign I have to use a workspace not showing the DPS panels.
I have another installation of IDCS6 app in a SSD drive and have not allowed it to update the DPS Desktop Tools CS6, and it works.
(The Folio Builder shows a spinning line as it were trying to Connect or show the sign up text and link, after a couple of seconds it closes and a Windows error message appears, then IDCS6 shuts down) I have tried restoring Preferences and restarted the computer.
There is a way to reinstall the 2.0 DPS tools? Or uninstall and try to manually reinstall?, as Control Panel does not show it.
I am a new subscriber to Creative Cloud. I am working in InDesign and am ready to build a folio. When I select Folio Builder I get a message to go to HELP and select UPDATES and then download the Digital Publishing Tools. But when the UPDATES window opens there is no Digital Publishing Tools item offered as a selection. I am stuck at this point. What do I do to correct this and access the Digital Publishing Tools.
Did you see DPS Desktop Tools when you chose Help > Updates? If so, that's what you need to install. If not, and if the Folio Builder panel is still saying you need an update, we'll have to do some troubleshooting to fix the problem.
If you don't see DPS Tools in Help > Updates, try downloading the CS6 DPS files directly from the link at http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-2 1ba9a4512e5e5e0b8d-7ffe.html.
Thank you Neil. I tried that link but it just takes you to a link for an update patch, not the full Digital Publishing Tools download. And, Bob, when I choose Help-Updates I am not offered a Digital Publishing Tools download. Some more troubleshooting required.
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