Thanks for the suggestion but the pubblication date seem set correctly.

For now I have only a "solution" for this problem:

If you publish a retail folio as public, it does not appear in the viewer library until Apple approves the in-app purchase and makes it available. However, the Distribution Service does not look to see whether the published folio is actually available. This creates a situation in which your customers can purchase a subscription and not be entitled to any new content until the pending folio becomes available.

Only workaround is to publish the folio as private while its getting approved by Apple and convert it to public once it is approved.

But the question now is: If is in private status Apple can check to approve the in-app purchase? this not may cause the rejection?

No one of the solutions in the http://helpx.adobe.com/digital-publishing-suite/kb/subscription-purcha se-doesnt-change-folio.html works in my case

I installed the v20 and selected in a new app version only for this and the result is the same in the sandbox: the "buy" choice remain after purchase the subscription.

The app was rejected by Apple for this problem and after this I created a new in-app autorenewable subscription but the first one, rejected, remain because no "delete" button is available. This may cause the problem?

Today in iTunes Connect create a new in-app and auto-renewable subscription with a new id, rebuild the app with v20 tools and the new in-app purchase ids, delete the free issue and the in-purchase issue in the adobe dashboard and upload from my original indesign files again (the free with date for pubblication yesterday the other with today date), tested all in the sandbox and... everything works fine, after the subscription purchase the button became "download". I was happy and I sent the new app to Apple again (fourth time) for the approval. After only few hours later Apple start the review (this was amazing because it usually takes at least 5 days). One hour later I receive the "reject" state again

After purchasing the Auto-Renewable subscription, the latest issue did not become available for download/reading. Please see below for the steps to reproduce the issue:

1. Launch app

2. Tap Subscribe

3. Select any of the options for subscribe, for example, 3-month subscription as shown in the screenshot 0496

4. Go through In App Purchase

5. After going through the In App Purchase, app updates the library

6. After updating the library, the latest issue, in this case 327 - Maggio 2012, is not available for download. It still has "Buy" button as shown in the screenshot 0497

Now the question is: why on my 2 ipads worked well but apple find again the same error?

Where's the problem? I really need help from some Adobe experts, the "Gold support" don't really support me at all... I wrote a long email with all the details and the answer was one line and after my answer they disappeared ...

In this case unpublish folio and change publication date manually from folio producer and then republish it.

Please follow below link:

http://helpx.adobe.com/digital-publishing-suite/kb/subscription-fail-i os-renditions.html

Now I have the same problem on all our 4 magazine after update the apps to v20 tools!!!!!

When I purchase the subscription at the end of the process I have a "buy" button instead "download" ALSO IF I ALREADY PURCHASE THE SINGLE ISSUE!

No problems on the single purchase, only with subscriptions.

This is a HUGE problem that a very bad effect in our work. Now are 10 days since I asked for help to Adobe, also to Gold Assistance, but until now I don't receive any concrete answer to resolve this issue.

Please don't answer go this page: http://helpx.adobe.com/digital-publishing-suite/kb/subscription-purcha se-doesnt-change-folio.html

Or to this page: http://helpx.adobe.com/digital-publishing-suite/kb/subscription-fail-i os-renditions.html

I tried all the solutions proposed but without result.

Isn't a problem related with the date (all are in the past) or reditions.

Can be a shared secret problem? I check and my shared secret is correctly show in the Adobe dashboard users preferences in all 4 accounts I use for the 4 magazine.

I asked here in the forum if I generate a new shared secret what would happen to our readers who have already purchased a subscription, but I don't receive any answer.

Sorry I'm not a software code expert, I'm a graphic designer who read the manuals and tries to follow the instructions like the most ADP users, if there're this kind of problem only Adobe employees can help us.

Now I see I'm not the only one and I hope Adobe can investigate deep the problem.

Sorry for my english, I hope I have explained the problem well.

Thanks

Claudio

thanks Bob, I hope to have news asap!

Yes, I also confirm problems with v19. I upgraded to v20 because in this document http://helpx.adobe.com/digital-publishing-suite/kb/subscription-purcha se-doesnt-change-folio.html

Adobe write the solution should have been use the v20 and now you say the opposite?

I open this tread more than 2 weeks ago and I'm still waiting a fix, who pays us more than two weeks of lost time? this issue is having a very bad effect on my work.