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Lightroom 4.1 RC2 - Keep crashing

May 8, 2012 3:43 AM

Tags: #color #raw #crash #4 #lr4 #lightroom4

I downloaded lightroom 4.1 RC2 cause the 4.0 was crashing ( randomly )....

Now i have the same problem using a SINGLE monitor with the release candidate 2 of lr 4.1...

 

when i change setting fastly, lightroom simply crashes.

 

I am seriously thinking to go back to version 3 and get a refound by adobe. My studio had to process over 3k images at day and it's impossible to work with this new version.

 

i am working directly to 5d mk2 cr2

 

My pc is a windows 7 sp1 64bit:

quad 9300

8gb ram 5-5-5-15 geil black dragon 8500

crucial m4 ssd 128gb

ati 3400 hd

dual monitor ( actually i am using one monitor cause of the known bug of crashes and wrong saturation and contrast in secondary monitor issue )

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    May 10, 2012 3:23 PM   in reply to el Pimps

    I am also having a problem with random crashes with Lightroom 4 on a Windows 7 64 bit computer.  Had no problem with Lightroom 3.  Am concerned.  Hoping Adobe comes up with a solution.

     
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    May 14, 2012 8:50 PM   in reply to Magdalena46

    Me too....frequently crashes on window 7pro.  never had the problem with LR3

     
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    May 15, 2012 12:30 AM   in reply to el Pimps

    Running Lr 4.0, and Lr 4.1 RC2 on Windows 7 Pro 64-bit, i7 Quad Core and 16Gb RAM. I have not had a single crash in either 4.0 or 4.1 RCxx

     
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    May 15, 2012 3:13 AM   in reply to Dave Quail

    Have you done much exporting / importing of catalogs? 90% crash rate on two machines

     
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    May 15, 2012 3:47 AM   in reply to ruffnready

    I have imported 3 Catalogues, to both Lr 4.0 and 4.1RC. I tested exporting the catalogues from both a couple of mins. ago, and all went fine.

     
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    May 15, 2012 4:19 AM   in reply to Dave Quail

    Lucky you.    I was doing catalogs of about 3000 images.   Spent a great deal of time working with my technical staff trying to pinpoint any causes outside of Lr.  Could not find any.  And Lr is theonlyprogrami have crash and never had a crash on lr2 or lr3

     
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    May 15, 2012 4:43 AM   in reply to ruffnready

    Strange behaviour...not consistent (mine works, yours doesn't). My three catalogs have about 7000 images in each (Canon 5D MkII and 7D CR2's)

     
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    May 15, 2012 4:53 AM   in reply to Dave Quail

    Main catalog on desktop is just under 70000 images .   Use notebook in field and was Exporting daily shoot of about 3000 images per day and then importing into main catalog on desktop.   7d ,5 d mkii and 5d mk iii raw

     
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    May 15, 2012 6:16 AM   in reply to ruffnready

    I am encountering same problem, ever since I have started using 4.x (now I am running 4.1 RC2), everytime I export images, Lightroom crashes the whole system. It never happened when I was using Lightoom 3.x. I am using Windows 7 Ultimate 64-bit, 8GB RAM, SSD III, ATI Radeon 5700, AMD Phenom II X6 (six-core) 2.8 GHz.

     
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    May 15, 2012 4:54 PM   in reply to Dhar Balwani

    Same issue here.

     

    When I bought lightroom 4.0 I actually did a complete new system install of Windows 7 SP1 64bit home premium.  The only things installed after the windows 7 + updates installation were:

    Photoshop CS6, Adobe Reader, Quicktime, Chrome, Microsoft Security Essentials, Spyder3Pro, Camera Raw 7.1, Lightroom 4.0.

     

    At this point I created a Windows system image.  I then remembered that Lightroom, and not just camera raw, had to be updated to support the 5D mark 3.  After lightroom 4.1 RC2 install, I started getting full system crashes, typically when I had lightroom open.  3 days of trying to figure out what was going on and I gave up.  Yesterday I reimaged my system to pre-lightroom4.1rc2 and so far, no crashes (of course I cannot work on my 5d mark 3 images in lightroom currently).

     
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    May 15, 2012 4:59 PM   in reply to shamobee

    good news, bad news.....first the bad news, sorry others are having it....good news, is that this many having it might help provide the clues to fixing it.   I have a good copy of LR4.1 rc2 on my notebook , a big photo opp the next several days and plenty of import export time next week....hopefully we can collectiviely identify what is causing the problem and go forward.

     
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    May 15, 2012 5:01 PM   in reply to shamobee

    curious if everyone is running the 64 bit that is crashing?

     
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    May 18, 2012 1:24 PM   in reply to el Pimps

    Having the same problem windows 7.

     
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    May 20, 2012 11:27 PM   in reply to el Pimps

    I had the same problem with RC1 so I downloaded RC2 in the hope that it would stop the crashing. In my case the programme would not allow me to move from Library to Develop mode without crashing. It turned out that RC2 did not help. However I finally worked out that the most recent change I had made to the computer (Dell machine running Windows 7) was to install an updated driver for a Wacom tablet. For some reason this driver was interacting with Lightroom 4 and causing it to crash. Once the tablet driver was removed Lightroom is behaving itself again.

     
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    May 20, 2012 11:29 PM   in reply to Bruce99, Sydney

    I am also running the 64 bit version.

     
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    May 21, 2012 5:01 AM   in reply to Bruce99, Sydney

    I've had a problem with it, but haven't updated my wacom tablet driver. Running 64bit windows 7.

     
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    May 21, 2012 5:25 AM   in reply to Brad j Gerrard

    It might be interesting to remove the existing tablet driver anyway and see if it made any difference. It could always be reinstalled if it turned out to be a red herring.

     
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    May 21, 2012 5:56 AM   in reply to Bruce99, Sydney

    Thanks, might try this. hate playing around with drivers when they don't seem to have a problem.

     
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    May 22, 2012 2:46 PM   in reply to Bruce99, Sydney

    I removed all my waccom drivers, and it continues to crash....actually pretty frequently...never had the problem with LR2 or LR3...happens on two machines running Windows 7...killing productivity.....

     
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    May 23, 2012 6:30 PM   in reply to el Pimps

    hate your are having that experience but I guess misery loves company. Unfortunately, I need to RC for processing the 5dmkiii images or go back to using the DNG converter...in any case, even if the crashes were eliminated, the processing speed is best timed with a calendar....killing my productivity....and I use the Nik filters so I prefer to come out of LR as a smart object in Photoshop.....agonzingly slow....hope they figure this out because I am way behind on processing shoots in Alaska and Minnesota....

     
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    May 24, 2012 5:41 AM   in reply to ruffnready

    Very much agree, it takes the joy out of processing.

    Mine isn't crashing as frequently as yours, it's more that it encounters a problem when looking at the previews then says it will try to rectify the problem when reopened. but it doesn't, I have to reboot the computer.

    How do we register this problem, have we done it by using this thread?

    thanks,

    Brad.

     
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    May 24, 2012 5:49 AM   in reply to Brad j Gerrard

    not sure how to register....I scanned a number of the popular nature photography forums and see noted pros complaining about the slowness and their frustration....I have not posted on those forums about the problems i am seeing but may do so in hopes they have a bigger voice....With the  new 5dmkIII in hand and taken on a number of 5 day wildlife shoots already , the 1dx on order and  a 21 day safari coming up, it is very frustrating when I think of where the necessary version of Lightroom is at the moment...I admire and am a big advocate of lightroom going back to LR2, but this is killing me.....hope they discover/fix the issue soon

     
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    May 24, 2012 7:37 AM   in reply to ruffnready

    I too am having serious issues with LR4 crashing.  Again, LR3 never has.  I simply did an install of LR4, nothing has changed on the system, no other installs, now it fails every 3-4 image edits!  Really frustrating!  Come on Adobe, please get this sorted and a patch released asap.
    Jacs

     
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    May 24, 2012 3:13 PM   in reply to el Pimps

    Same problem here, but on a 32bit-machine. Win7

     
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    May 24, 2012 4:28 PM   in reply to el Pimps

    I always have crashes when my (USB) printers are on - so I turn them off when I am importing - no problems then.

    I have Win 7 65 bit.

     
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    May 24, 2012 4:48 PM   in reply to ruffnready

    Originally I thought LR rc2 was crashing just on importing..but it crashes much more than that..sometimes just going from image to image....arrgh!

     
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    May 24, 2012 4:55 PM   in reply to ruffnready

    mine did same – I have epson printer and HP printer both usb – I unplug them when working in LR- and unplug sd cards etc. I don’t get any crashes when I don’t use usb’s.  hope your solution is that simple.

     
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    May 24, 2012 11:17 PM   in reply to ruffnready

    Unfortunately I am now back in the same position. I thought everything had been fixed by deleting the Wacom drivers but the crashing is back!!

    I certainly would be good if Adobe could acknowledge on this forum that they are tuned into our feedback and are working on some solutions.

     
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    May 25, 2012 8:44 AM   in reply to Bruce99, Sydney

    I was getting some crashes with LR 4.1RC2, sometimes taking out Win7x64 as well. I seem to have solved that by uninstalling several things. The most likely culprits were the AMD graphics card stuff. So I uninstalled the Catalyst center, Hydravision, the 3D stuff, - everything except the basic graphics driver. I also uninstalled Windows NEF codec, and Nikon's Nef codec, and the standalone Noise Ninja, so it wasn't a very good experiment. But it cured the crashes. I didn't bother trying to find out exactly which was responsible.  Graphics drivers are notoriously buggy, and the nVidia control center was noted for causing problems back in LR2 days, so I would put my money on them being responsible.

     

    Bob Frost

     
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  • Currently Being Moderated
    May 25, 2012 9:30 AM   in reply to bob frost

    I am having LR 4.1 RC2 take out win7x64 as well.    I don't have the Amd graphics stuff or standalone noise ninja...I do have the nVidia control center....Never had any problems until LR4...Very frustrating

     
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    May 26, 2012 6:59 PM   in reply to el Pimps

    I am also crashing on Win7 64bit...but not just Lightroom, it actually crashes my whole machine. I'm on a fresh install of Win7 with only CS6 & Lightroom installed. Lightroom so far has been the only program to cause this, and it typically happens when I'm adjusting filters or moving sliders for example. I'm guessing it's when I'm taxing the CPU/memory a bit...However, when performing the same type of tasks in Photoshop, AE, etc., I have not experienced any crashes. I've ran some diagnostics on my memory as well as my hard drives to hopefully rule out any hardware issues, and it all seems to check out OK. Because it's crashing the whole machine, I'm unfortunately getting no feedback in the system/error logs. I'm at a loss right now, and it seems others are only having application crashes.

     

    System specs:

    Windows 7 Pro - 64bit - Service Pack 1

    Intel i7 960

    6GB RAM / (2) SATA III 2TB Drives

    NVIDIA GeForce GTS 450 w/ Dual Monitors

    CS6 Creative Cloud

    Lightroom 4.0

     
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    May 26, 2012 7:26 PM   in reply to Jason-Miller

    Problem is very curious. Reminds me of memory leaks.   By the way, I have 21gb of memory.    I too have had my system checked by technicians.appears all clear

     
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    May 27, 2012 12:58 AM   in reply to el Pimps

    I too have spotted crashing in LR4 RC2 but only when I installed Apple Quicktime Pro on my computer.

     

    LR4 RC2 will sometimes crash twice before it loads up successfully.

     
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    May 27, 2012 10:15 AM   in reply to wizard155

    Wizard155, this is interesting...I also had Quicktime installed (regular, not pro) and after reading your post I went ahead and uninstalled it. It's still a bit earliy to be 100% sure, but since doing so I have not been able to reproduce a crash yet (which before was happening at some point everytime I ran LR). For a test I was wildly moving sliders, jumping between images quickly, applying filters etc. to get RAM and CPU up and was still not able to reproduce a crash. This is promising, and I will update again if my results start to vary. Thanks!

     
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    May 27, 2012 10:28 AM   in reply to Jason-Miller

    What version of QuickTime did you have installed?  Also have you tried LR4.1rc2?  LR41rc works much better for me than LR 4.0 release.

     
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    May 27, 2012 10:32 AM   in reply to J.Chin Photography

    I had Quicktime 7.7.2 installed

     
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