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ANN: Offline activation does NOT work for the Cloud

May 14, 2012 5:16 PM

That means if you are in a corporate environment with a firewall or proxy server that is beyond your control you might not be able to use the cloud.  Apparently you can still activate the stand alone apps offline, which would have been nice to know before I forked over my fee..

 
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    May 15, 2012 4:23 AM   in reply to Stix Hart

    I don't think this was ever a secret, though I'm not sure where it was discussed at length. The cloud needs to "phone home" periodically to make sure the subscription is active, so it's not terribly surprising that it needs to activate online, too. I know I saw discussion somewhere about how that could be a problem in firewalled environments.

     

    I'm no expert on firewalls, but maybe you should talk to your IT staff about allowing communication to the activation server.

     
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    May 15, 2012 5:25 AM   in reply to Stix Hart

    I think I heard that Creative Cloud doesn't need to check in every day, but maybe about once a month. If no connection, it would put up a message but give you some time before turning itself off.

     

    You might want to check out the Creative Cloud forum where there's an FAQ as well as the chance to ask a question to those who really know.

     

    http://forums.adobe.com/community/creative_cloud

     
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    May 15, 2012 5:49 AM   in reply to Steve Werner

    I believe that's true, also, but it seems like this is going to be an ongoing problem for folks like Stix, and it's something that probalby needs to be dealt with on their end, not by Adobe.

     
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    May 15, 2012 12:19 PM   in reply to Stix Hart

    So did that work for you for the Cloud, too?

     

    I notice that you still need internet access to get the code....

     
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