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IsleofGough
IsleofGough
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Contacting adobe

May 15, 2012 6:49 AM

I have the same issue as the last two orders from Adobe store: got wrong version (ordered osx, got win). I have called adobe three times and filed eleven (one per day) requests for return, all not responded by Adobe. Does anyone know how to contact the company?

263 Views   1 Reply   Latest reply: IsleofGough, May 16, 2012 5:21 PM
 
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  • IsleofGough
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    1. IsleofGough,
    May 16, 2012 5:21 PM   in reply to IsleofGough
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    What has not worked so far: four phone calls to Adobe with two to upper level supervisors, thirteen support cases with updates, two chat sessions, posting on forum. What has worked in the past: contacting the Better Business Bureau. Adobe must have taken lessons from the old Quark tech support.

     
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