I'm rather puzzled at the slow and clumsy way in which Adobe has rolled out this forum upgrade, with little to no advance public comment about what to expect regarding broken features or formatting.

As clumsy as it may be, it's not as bad as how they leaked the Creative Cloud and the short-lived "upgrade from one version back only policy".   They need a little more discipline with their new releases across the board.

sinious wrote:

 

Point being, who deploys before they're ready? At least use basic best practices.

Hear hear!  I was feeling a bit lonely in my exclamations of same.  I get the distinct impression someone tested it on one 27" monitor on a Mac.

See also this thread:  http://forums.adobe.com/message/4397452#4397452

-Noel

One can design a good page on a Mac with 27" monitor. The key is not to hard code width os .css page with numbers rather, if you use percentages it will grow or shrink  according to size of monitor.

Phillip Jones wrote:

 

One can design a good page on a Mac with 27" monitor. The key is not to hard code width os .css page with numbers rather, if you use percentages it will grow or shrink  according to size of monitor.

I wasn't dissing Macs!  I was making the arbitrary point that it's obvious there are about eleventy seven different systems they DIDN'T test it on!

But you're right:  One can design a good page on pretty much any system, and if one follows good design practices one doesn't need to actually test it on every system and every browser (though it is still a good idea).  The only way to achieve quality is to design it in - not test it in.

Curt Y wrote:

Within 24 hours (1 hour?) they would have discovered mass problems sending them back to the drawing boards.

Something I've noticed:  Adobe never, ever responds directly to feedback.  That implies they can't.

All development is a pipeline, but Adobe seems particularly incapable of receiving feedback, doing something with it, and turning around a new version of something in short order.  That's sorely needed - and expected by customers.

One of my hats over time has been Engineering Process Manager.  While development may be a pipeline, and due process can be a good thing, it actually IS possible to have systems and processes that allow a big company with geographically separated developers to remain responsive.  One of the best practices is to insert review as early as possible in the process.  For example, one can imagine that any web page change should need to go through a peer review process before being committed back into the source code control system.  That tends to catch boneheaded things early.  

But since we're actually seeing such (I'm sorry to say boneheaded) things released to the world, I think Adobe probably needs to learn to walk before they can run.  That probably implies a cultural shift.

-Noel

Everytime I add a page to my website. I test on

SeaMonkey

FireFox

Camino

Opera

OperaNext

OmniWeb

Google Chrome

iCab

Safari

Aurora

Mixes of Browsers that use webKit and Gecko and other type rendering engines.

If I had ability to use IE I would in it too. If they don't look exactly the same then I go back and adjust the size, by changing percentages more or less to fit.

Pat Willener wrote:

 

there are, in fact, some IE users out there...

I personally prefer Internet Explorer because I like the security model, and I see from my web site stats that about 1/4 of the people who visit are using IE - just a little less than Firefox.  Chrome is the big one nowadays, making up about 1/3 of my visitors.

-Noel

Sadly I thinks we are the first to see. I doubt seriously whether the Bean Counters, BOD, President, other Officers, and CEO  have any idea this even exist, let alone use it.

Don't kid yourself.  Someone somewhere thinks there's value in not paying support people in India to do what we do out of the goodness of our hearts for other users.

-Noel

sinious wrote:

 

Nightmare or not, it should still be in beta land on some enclosed server.

Apparently the right people aren't listening.  That's not sustainable.

So here's this silly company that puts out at best mediocre web software and a giant corporation like Adobe using them to run a huge forum site.

Instead of Adobe blocking releases (and maybe even blocking payment for services) until quality is achieved, instead we have the web development company going public along with complete junkware making it to the public on Adobe.com.

I'm not saying we should run for cover just yet, but the phrase "dot com boom" comes to mind.  Emphasis on the "boom" at the end.

-Noel

Thus proving even exuberantly ignorant people can't be fooled forever.

-Noel

You're seeing it change sinious?  Can't say I'm noticing any improvements myself.

I'm still seeing basic problems that actually COULD be solved with style sheet changes, such as italicized text running into the word following.

-Noel

That's good to hear.  Not really seeing or sensing any improvements at all was starting to depress me.

-Noel

>>Who deploys before they're ready?

Yeah, no kidding. This new layout is beyond terrible. Someone needs to read a css book too.

I had 4 bookmarks for places I would frequently come to when I had a question about my Adobe products.

Now they are all gone.

They go somwhere else.

Somewhere strange.

All the forums' help refer to Version CS6 of every product.  This is utterly useless.

I come to the User Forums in desperation; I know how to use a manual; I know how to use the Web; what I do not know how to use anymore is this ridiculous redesign (probably the same person or group that redesigned all the awful CS6 packaging that resembles rejects from the Twilight Series).

Sorry for the rant, but this time Adobe you truly have a MESS on your hands.  I was looking for the PDF Help for InDesign CS 5.5 (since you won't publish a hardcopy anymore).  Gone.  Link goes to nowhere.... excuse me, it goes to CS6.  Big help.

I guess you can say I won't be upgrading to any of your software anymore.  Your upgrade prices and just plain Bad Sense of Web Design has broken this graphic designer's back (and wallet).  Congratulations on your new expensive building in Lehi, Utah.  I hope the people you hire have a better sense of web design than your current employees.