In Encore CS6, if I put a time into the source or timeline box (or in the preview window time box), for example 00:01:17:13 and press ENTER, the CTI will jump to a random place on the timeline and not the time I put in. Is this a bug?
No, sometimes it works, so repeat it a few times on the same timeline and see if it moves to the exact place each time. Actually, I don't type in the time... I have the times in a text file and I'm doing copy\paste as I did for years on previous versions of Encore. (Sometimes, even when it moves to the correct space, if you put in the SAME time AGAIN (just for fun) it will move to a different spot! Strange...).
Yes, I can repro your problem now. I imported a timeline and pasted in a timecode, the first few time it moved to the specified location.Then i typed it another timecode - moved to that location too.Then after a few times it jumped to a random location.
Encore does not go to this state easily but once it is in this state it jumps to random timecodes.
So who do you report this to? Is there a place to report bugs to Adobe?
This is a real shame because I use Encore many times a day and I LOVED the fact that in CS6, it imports assets in the background and you can keep working as it imports! Now I can't use it until this issue is fixed!
Too bad they didn't fix this in the Encore 6.01 update even though it was reported. It's a pretty serious bug. (I tested it).
I found a stranger aspect in this bug when testing it again after the update:
I have say, a timeline that's an hour and 13 minutes long. I have 9 chapters that I need to apply. The chapters are in a text file. (Too bad that Encore doesn't support importing text chapter files) Here's what happens:
I start by copy\paste the first time say, 00:02:13:00, from text file into a timecode field and press ENTER. (There are 2 of them you can use - on timeline and on viewer window). CTI jumps fine.
I continue with other times. At first, all seemed OK and I thought this bug was fixed! I got all chapters correctly! So I deleted some of them and tried again, but that's when the strange thing happened:
Encore would disregaurd the current timecode I'm inserting and instead, jump to ONE OF THE TIMECODE POINTS OF CHAPTERS I HAD PREVIOUSLY DELETED! (Like it had it in memory or something) I tried also to continuously pasting the SAME timecode following with ENTER and each time Encore would SYSTEMATICALLY jump the CTI to a different timecode that had a chapter there before I deleted it!
So if I copied a timecode and started pasting that one again and again, following an ENTER each time, every time the CTI would jump to one of the previously deleted points.
I hope they fix this soon as I can't use Encore becuase of this.
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