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Sleuth77
Sleuth77
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Can't print photos in Photoshop Elements 10 using HP 410a printer.

May 15, 2012 2:42 PM

I have both Photoshop Elements 7 and Photoshop Elements 10. I have a Dell XPS Studio 9000 compuer running Windows 7 Professional with 8 GB Ram. The printer is a HP C410a All-In-One printer with a fax. I can print fine usint this setup in Photoshop 7. When using PhotoshoElements 10 it always sends the print job to the fax printer which will not print. It will not allow me to rename the fax printer, so what is the solution?

Thank you.

279 Views   1 Reply   Latest reply: hatstead, May 15, 2012 4:14 PM
 
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  • hatstead
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    1. hatstead,
    May 15, 2012 4:14 PM   in reply to Sleuth77
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    Suggest that you rename the printer. It is my understanding that Elements becomes "confused" with somewhat similar names

     

    http://kb2.adobe.com/cps/865/cpsid_86566.html

     

    In Devices & Printers in control panel, right click the printer and go to Printer Properties.

     

    Please let us know if this works after renaming.

     
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