Skip navigation

Creative Cloud Download & Install FAQ

johncecilian123 Calculating status...

Currently Being Moderated

I joined monthly and when I try to install it asks for a serial number

Jun 6, 2012 9:51 AM

Tags: ##cc_aam_troubleshoot

I don't have a serial number, and the only two options are trial or serial number

350 Views 2 Replies Latest reply: David__B, May 15, 2012 6:31 PM

Replies

Currently Being Moderated

1. Manish-Sharma,

May 15, 2012 1:16 PM in reply to johncecilian123

Report

Use it as the Trial and then enter your Adobe id and password to link it with your CCM subscription

|
Mark as:
Currently Being Moderated

2. David__B,

May 15, 2012 6:31 PM in reply to johncecilian123

Report

I'm moving your question over to our installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html

-Dave

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points