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Mavizion Calculating status...

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missing image on submitted form

May 15, 2012 9:40 PM

Categories: Macintosh Tags: #missing #on #image #submitted #pdf_fillable_forms;

Hi All,

I am goining to use pdf form for my own topic survey,

I had distributed a pdf survey form for test , it contained a button field for user to attach his own image.

I had tried to fill it on acrobat pro 9, and it was success to submit(including the user-attached image).

but when i check back the filled response form,

i found that the image ( added in button field, filled by user ) was missing,

do i missing something or anything wrong on my source files?

my javascript source

var f = this.getField("myPBIcon5-3");

f.buttonPosition=position.iconOnly

f.buttonImportIcon();

Thanks

Albert

293 Views 4 Replies Latest reply: Mavizion, May 16, 2012 2:42 AM

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9,222 posts
Aug 11, 2002

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1. George Johnson,

May 15, 2012 10:17 PM in reply to Mavizion

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Note that the buttonImportIcon method does not work with Reader, so if that's what your users are using, you're out of luck. If you're like to see it work with Reader some day, please post a feature request, or you can add your voice to this existing one: http://forums.adobe.com/thread/743823

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2. Mavizion,

May 15, 2012 10:54 PM in reply to George Johnson

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Hi George,

Thanks for reply, I already get known from the forum that this function doesn't support on acrobat reader,

But i wonder it work on acrobat pro, right?
I just curious that why i success to submit the image with data but finally the image didn't collected from response.

Thanks,
Albert

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3. George Johnson,

May 16, 2012 12:10 AM in reply to Mavizion

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Is this a form that you distributed so that the entire PDF is being submitted, or did you set up the form to submit just the form data?

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4. Mavizion,

May 16, 2012 2:42 AM in reply to George Johnson

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I think i did the first option, and below is my flow:

The entire pdf is distributed and send to my email for test (i fill it by myself),
then i download the distributed pdf from mail and filled it with Acrobat pro, the image import function work properly and i submit the form.

When the response alerted, i went back to check the response, i could monitor the data in "excel" like table and download the csv,
but when i download the user-responsed pdf, i open and found that the image field is empty.

So it that the constrain of acrobat form or some step i went wrong?

Thanks,
Albert

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