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Problem with fonts in Muse on a PC?

May 16, 2012 3:08 AM

I have created a site in Muse and everything is fine when the file is opened on my mac where it was created. My customer has brought a muse subscription as they wanted to maintain it in house, but they are on a PC. Muse was installed on the PC fine.

 

I have now given them the Muse file and it opens up ok in the PC Muse version apart from copy in Myriad Pro Bold (I assume as it's not a standard system font, it uses a substitute). The body copy displays ok as it's just Myriad Pro and that seems to be a system font.

 

So, they have purchased Myriad Pro Bold font and installed the font to their fonts library on the PC (WINDOWS 7), but Muse will still not recognise it when the Muse file opens and it also doesn't appear in the systems fonts list in Muse? Does anyone know how to import a font into Muse on a PC so that they can view the site without it using a substitute font for Myriad Pro Bold?

758 Views   7 Replies   Latest reply: Abhishek Maurya, Jun 14, 2012 10:52 AM
 
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    1. Marian Driscoll,
    May 16, 2012 5:18 AM   in reply to lizre
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    Does the new font appear in any other program on their computer?

     

    The font should appear as "Myriad Pro". Then they would need to select the bold option on Muse's toolbar.

     

    Beware that Myriad will be rendered as an image, not live text. This will hurt the web site in search results. Consider using either a Typekit font or one of the 'web safe' fonts for maximum visibility of your client's site.

     

    There's no point in making a great site if nobody can find it.

     
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    2. lizre,
    May 16, 2012 5:27 AM   in reply to Marian Driscoll
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    Yes, it appears in Word, which is why we couldn't figure out why it wouldn't at least appear in the system fonts section in muse?

     

    This bold version of the font is mainly used for navigation to control the look, so we chose that to use as a graphic, so I understand your point regarding searches, maybe the body copy can be altered to a more web friendly font, but this displays fine and appears in the menu as Myriad Pro, but it doesn't help us with the navigation display that we'd like to keep in bold and control the look of.

     

    Even with the font loaded in the library it dosen't appear as a sub weight of Myriad bold, so do you think we done something wrong to get Muse to recognise it is there, sorry I still don't understand why Muse hasnt added it to the system fonts library?

     
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    3. Marian Driscoll,
    May 16, 2012 5:52 AM   in reply to lizre
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    As the font appears correctly in Word, this topic becomes less of a 'general question about using Muse' and more of a bug report.

     

    http://forums.adobe.com/community/muse/adobe_muse_bugs

     
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  • lizre
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    4. lizre,
    May 16, 2012 7:30 AM   in reply to Marian Driscoll
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    Ok thanks, as I really need to address this issue for my customer, as I recommended that they buy a subscription to Muse to edit their website content in-house and one of the main selling features of Muse for them is that you can use any font and embed it into the website and it obviously isn't quite working on Muse for PC and for which they are now paying monthly.

     

    So can I report it somewhere asap, is there an area where you do this or do you log it as a bug now?

     
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    5. Marian Driscoll,
    May 16, 2012 7:43 AM   in reply to lizre
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    You can try posting to the link in my last message.

    lizre wrote:

     

    ...they are now paying monthly...

    It may be good to start people out on free trial software before committing to being a franchisee of Adobe.

     
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  • lizre
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    6. lizre,
    May 16, 2012 7:59 AM   in reply to Marian Driscoll
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    Ok, I have done that now, there also seems to be someone else with a similar issue on there too, so hope it gets sorted out soon.

     
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  • Abhishek Maurya
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    7. Abhishek Maurya,
    Jun 14, 2012 10:52 AM   in reply to lizre
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    Hi,

     

    Refer to the Zak's response in a similar discussion here,

     

    How come my installed system font is not working???

    - http://forums.adobe.com/message/4492558#4492558

     

    Regards,

    Abhishek Maurya

     
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