Today I registered a trial with Creative Cloud to show off the features to our License manager - I downloaded and tried installing the App Manager from Creative Cloud and it fails immidiately when its supposed to download and install itself to my OSX Lion laptop.
The LBS.log file contains the following entry after I try:
05/16/12 15:27:30:436 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/16/12 15:27:30:492 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
05/16/12 15:27:30:517 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
05/16/12 15:27:30:517 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
05/16/12 15:27:30:517 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
05/16/12 15:27:30:528 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
05/16/12 15:27:30:540 | [INFO] | | Download | LBS | SystemCheck | | | System OS Version - major = 10, minor = 7, bugFix = 3
05/16/12 15:27:30:540 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
05/16/12 15:27:32:052 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
05/16/12 15:27:32:066 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
05/16/12 15:27:32:077 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
05/16/12 15:27:33:491 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the asset number 1 could not be started. Error type is -40, error code is 403
05/16/12 15:27:37:072 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
Its been doing this for the entire day so I guess its not the backend but something else that is not right.
I tried both through the corporate network and set up a private network from the infrastructure with no restrictions what so ever in any directions, direct on the backbone network to see if any firewalls was ruining my day but both fail the same way.
Anyone have any idea for what to do to get it to work?
Found a very similar post however skipped it firsthand since it says freeze: http://forums.adobe.com/message/4408243#4408243
Mine dont freeze it just doesnt do as supposed, found the mac installer file and installed it now, will report how the rest of the installations work. We do not get around a proxy firewall sollution at work, but it eludes me how the direct connection fails to work.
The previous update I gave fixed my issue, check out the message there and download the full application manager instead of the download app which is refered to in the cloud apps and services screen in creative cloud and the rest works as intended on both my direct connection and my corporate firewall connection.
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