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perjonas1
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Problem with recovered files

May 16, 2012 9:35 AM

I am using Photoshop Elements 10 on a Mac. I recently mistakenly formatted a SD card on my camera. I used an application available from the Apple Store called Klix to recover the files on the SD card. When I tried to load the recovered jpg files in to the organizer, I got a message that either the files were already in the catalog (which they were not) or that it was an unsupported filetype. iPhoto was able to load the files with out a problem. I also tried to export the recovered files out of iPhoto and import those in to organizer .. same message

 
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    May 16, 2012 10:02 AM   in reply to perjonas1

    Try opening them in preview and resaving as jpg.

     
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    May 16, 2012 1:00 PM   in reply to perjonas1

    Do you mean that you are unable to resave the preview as a JPG, or that you could, but the resaved JPG does not import with the same or a different error?

     
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    May 16, 2012 1:57 PM   in reply to perjonas1

    That suggests the photo already exists in the catalog, or something more complicated is occurring.  Recovered files off a card might have extra junk in them that is causing a minor error that iPhoto forgives but not Elements, but a new JPG saved from a preview should contain the correct JPG structure so shouldn’t be causing any error.   If you want, upload one of your problem recovered JPGs to www.dropbox.com or www.yousendit.com and post a public download link to it so others can try to import it and see if they get an error or not.

     
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    May 16, 2012 3:31 PM   in reply to perjonas1

    When I download that file, the actual file extension shown in finder is.jpg.html. Try erasing the .html part.

     

    Actually, there is something pretty wrong with it--no application on my mac sees it as a jpg--they all say it's an application.

     
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