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After installing Adobe Flash Player 11, I still get a message that I need to install it.

New Here ,
May 16, 2012 May 16, 2012

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After installing Adobe Flash Player 11, I still receive a message that I need to install it to view video.  My control panel says that it is installed.  What should I do?

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Adobe Employee ,
May 16, 2012 May 16, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
May 16, 2012 May 16, 2012

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Since you mention "control panel" I assume that you are on Windows.  What version & edition?  What web browser do you use?

What files do you have in

  • C:\Windows\system32\Macromed\Flash ?
  • C:\Windows\syswow64\Macromed\Flash ?

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New Here ,
May 17, 2012 May 17, 2012

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I'm on Windows 7, and I use Internet Explorer

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LEGEND ,
May 17, 2012 May 17, 2012

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This is a public forum; please do not post email addresses or other private information.  Do not send the entire forum notification message when replying by email.

As for Internet Explorer see

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