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Adobe Muse Login Issues

May 16, 2012 9:14 PM

I installed the new version of adobe muse and when I launch the applicaiton the login screen pops up. I enter my info and then it appears to load but the returns to the login page. No matter how many times I try it returns to the login screen. I'm using the right log in and I have a subscription. I've tried reinstalling. Any suggestions?

529 Views 3 Replies Latest reply: Vikrant Rai, May 17, 2012 5:46 AM

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1. Vikrant Rai,

May 16, 2012 11:40 PM in reply to honeyog

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Just to try and locate the problem, could you try and enter an incorrect username/password combination. If the behavior does not change, then we can start figuring out if something on your computer might be blocking communication.

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2. honeyog,

May 17, 2012 5:38 AM in reply to Vikrant Rai

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When I enter an incorrect password it tells me the password is incorrect

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3. Vikrant Rai,

May 17, 2012 5:46 AM in reply to honeyog

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I found a similar thread http://forums.adobe.com/message/4397521#4397521. Could you please have a look at it, and try the solutions mentioned there.

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Adobe Muse Login Issues

May 16, 2012 9:14 PM

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