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Can't view videos on some websites

May 11, 2012 11:53 AM

I'm using Win 7-64 bit, IE 9-64 bit, Flash Player 11- 64 bit 11.2.202.235.

Problem is some websites won't display a video, as in the Rain Bird Sprinklers site where I'm trying to vew a video for cleaning the 32Sa sprinkler. The You Tube site displays videos OK. I'm using a Dell XPS8300. My laptop has no problem displaying the Rain Bird video and it also has WIN 7 and IE 9. The laptop also has an Active X plug-in that is not loaded on the desktop. I don't know if that has anything to do with the problem but don't know which plug-in to try.

 

Thanks for any help.

 
Replies
  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    May 15, 2012 4:01 PM   in reply to singb1

    Do you have a link to the Rain Bird video in question?

     
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  • Currently Being Moderated
    May 17, 2012 1:20 AM   in reply to singb1

    There is no image in your post; use the camera icon in the forum editor to insert images.

     
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  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    May 18, 2012 4:01 PM   in reply to singb1

    Hi Brian,

    I have no problem seeing this video on any of my browsers.  Could you give Google Chrome a try to see if it also reproduces there?

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,455 posts
    May 4, 2010
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    May 21, 2012 3:16 PM   in reply to singb1

    I'm not sure what the Opera version is (I don't use Opera, so maybe they have an alternative installation that I'm unaware of) but regardless, I'm glad you got it working.

     

    Chris

     
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  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    May 23, 2012 12:41 AM   in reply to singb1

    Hi Brian,

    Give Google Chrome a try, Flash player is built in and that would at least remove that variable from this problem.  Next, I'd recommend updating your video driver to the latest, can you post a copy of your dxdiag report?

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    May 23, 2012 1:37 AM   in reply to singb1

    Thanks Brian.  I need to get to sleep too, coming on 2am here.  The dxdiag report would still be helpful for us to take a look at when you get a chance.

     

    Chris

     
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