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Ian Kelleigh
Ian Kelleigh
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Download previous versions of CS?

May 17, 2012 6:51 AM

I did something rash but hope there is an easy solution. I purchased the subscription to CS6 and most everything works except Illustrator. I had the Web Design Premium CS5.5 Digital version and uninstalled it thinking that Adobe was going to fix the Mac launch problem soon but so far it hasn't. So that's my fault. My question is, since Adobe replaces all downloads with the latest CS version, where can you find previous CS versions to download if you only had the digital version?

 

I suppose it was probably my responsibility to make a backup (which I can restore from Time Machine) but does Adobe let you have access to previous versions if all you purchased was a digital version?

 

Thanks!

1178 Views   4 Replies   Latest reply: Ian Kelleigh, May 17, 2012 9:37 AM
 
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  • Ian Kelleigh
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    1. Ian Kelleigh,
    May 17, 2012 7:20 AM   in reply to Ian Kelleigh
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    Scratch the Time Machine method. I've been restoring bits and pieces from the Application Support library area and still have not been able to get Illustrator CS 5.1 to run.

     

    Still looking out for the installer. God forbid I'd have to search for a *gasp* torrent of it, but it may end up that way even though I have a legit serial number.

     
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  • Jesseham
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    2. Jesseham,
    May 17, 2012 9:12 AM   in reply to Ian Kelleigh
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    What Mac Launch problem?

     

    If you bought a digital copy, you might be able to get access to it via the Download Assistant app.  Otherwise, you might look in your account on adobe.com and see if under My Adobe / My Products and Services there might be a link...

     
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  • Ian Kelleigh
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    3. Ian Kelleigh,
    May 17, 2012 9:32 AM   in reply to Jesseham
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    When I try to launch CS6 on my Mac I get the error "Unable to set maximum number of files to be opened" and it quits. There are a few others with the same problem here: http://forums.adobe.com/thread/999801?tstart=0

     

    I opened the Download Assistant but it's not obvious where to download owned products. I'll keep poking around the account area on Adobe.com but couldn't find anything initially. Thanks!

     
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  • Ian Kelleigh
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    4. Ian Kelleigh,
    May 17, 2012 9:37 AM   in reply to Ian Kelleigh
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    Found it! I was looking in My Products and not My Orders.

     

    1. Go to Adobe.com.
    2. Click Sign In (in the upper right corner).
    3. Enter your Adobe ID and password, and then click Sign In.
    4. Click My Orders and then Order History.
    5. Locate the order number, and click the Download link in the Downloads column.
     
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