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JimGoertz
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CS6 dmg not working

May 17, 2012 3:10 PM

Tags: #cs6 #extracting #invalid_checksum

Downloaded CS6 Production Premium. The dmg tries to mount even though the Download Assistant still shows activity (Extracting... this may take a while). I get the warning that ProductionPremium_CS6_LS7.dmg could not be opened. Reason: invalid checksum. This has happened 3 times in a row. Size of downloaded disk image: 5.91GB.

 

Macbook Pro, Lion, Lots o room on drive etc.

1786 Views   7 Replies   Latest reply: ShootersFilmProd, Aug 30, 2012 11:28 AM
 
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  • LFedit
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    1. LFedit,
    May 18, 2012 8:04 AM   in reply to JimGoertz
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    I posted a similiar error, but with error deploying the Install.app -1712.  I'm thinking the Production Premiere DMG file is corrupt.  Can you follow up if you get this resolved? Adobe?

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    May 18, 2012 1:10 PM   in reply to LFedit
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    If you are receiving the message Extracting then the download is not complete.  This is why you receive the invalid checksum message.  Where are you choosing to download your install files too?

     
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  • JimGoertz
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    3. JimGoertz,
    May 19, 2012 7:14 PM   in reply to JimGoertz
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    I did resolve the problem, but not for the reasons provided by Adobe. I reverted to the previous version 1.0.6 of Download Assistant, and the disk image immediately opened without having to download it again. So it seems that the new Download Assistant 1.2 is the culprit.

     
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  • Jeff A Wright
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    4. Jeff A Wright,
    May 21, 2012 9:10 AM   in reply to JimGoertz
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    JimGoertz I would still be curious as to where you were choosing to download the install files to?  Most users who are getting stuck at Extracting is due to selecting a directory/folder which the Adobe Download Assistant does not have sufficient write access too.

     
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  • spencerstruwe
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    5. spencerstruwe,
    May 28, 2012 9:04 PM   in reply to Jeff A Wright
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    I am having this same issue. How would I reinitialize a download to save the files to the correct location?

     
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  • Jeff A Wright
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    6. Jeff A Wright,
    May 29, 2012 9:47 AM   in reply to spencerstruwe
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    If you are unable to cancel the download then completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Solution_1 will reset the download process.

     
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  • ShootersFilmProd
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    7. ShootersFilmProd,
    Aug 30, 2012 11:28 AM   in reply to JimGoertz
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    From Adobe tech support - They had me open Terminal and type in a command to skip the verify process for the .dmg. It worked. Here's that command:

     

    defaults write com.apple.frameworks.diskimages   skip-verify -bool YES

     
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