OK, that's 1GB of memory.

Do you know of a way to get info from Adobe without a service contract? It's a minimum of $29 to call them and no guarantee of an answer.

I do remember reading that there is some kind of "filter clean up tool". Aparantly when installing some things can get messed up. I had many errors in the log file. There was also talk of replaceing files in a folder related to filters (or pulg-ins, I don't remember).   Any of this ring a bell?

I had cs5 some time ago and installed 5.51 while 5 was still installed. I then installed 6. Got lots of errors and some things did not work. I untinstalled 5.51 and things got worse. Finally, I uninstalled 5.51 and ran the Adobe Cleaner. I then installed 6 and still got errors, though not as many. I've looked at the error log and can't see anything obvious having to do with the folders or processess which might cause the problem.  Still no joy.

So, I think I've done everything obvious to fix the issue short of a clean OS and reinstall wihch I am not willing to do at this point. I don't think it would help anyway.

@ Steve --   No, I don't. Toshiba has proprietary "versions" of the drivers which you can only get from them. I just downloaded the latest one (Auguts 2011 I think) and installed it, producing no change in the problem. ATI ahs newer versions, but when you try to get them they won't give them to you via the automatic installer process. They tell you to go to your laptop vendor. I can probably dowload about any version from the web, but that sounds like playing with firecrackers.

Steve, is it your gut feeling that I have a graphics driver issue here?  That's what it seems to be to me. Surely, with all of the Toshibas out there somebody else is encountering this. The other possibility seems to me to be that there is still something lingering from the messed up installs (sorry to say that's disappointing, coming from Adobe). Is it possible that there are issues with incorrect files in the folders feeding the filter?  It seems unlikely, since I used the Adobe Cleaner after removing pervious installations and before installing CS6. I can send the list of errors (tsk, tsk) generated by that, if it would help. As I said before, an Adobe employee offered to send a "filter cleaner" thingie to someone who was having a very similar problem.

Still, it seems like a graphic driver problem. Am I just the first one to report it?    --- Thanks

Well, Steve, that does clarify the issue. Turning off the GPU allows the filter to work as before, albeit somewhat slowly.

I appreciate you help finding a solution to the problem. The ALT key is a good workaround, but I"m wondering what other nasties I may find luring in the corners later. I'd like to get it working properly.

I have noticed a couple of strange things in other programs in the suite. For instance InDesign cannot remember files I've previously opened. Oh well, it is version zero. Maybe updates will help with these things. However, I don't think an update is going to solve my driver problem.

I look forward to whatever else you can discover.

I'll give that a try, Noel, though I won't hold my breath for a positive outcome. You are right, of course. If they don't know about it they can't do anything. If would be better if Adobe made the suggestion on behelf of their clients. It would carry a lot more weight. Let the big boys work it out, as they should. End users shouldn't get into battles about whose fault it is that something isn't working as it should. Clearly, it involves using the GPU and drivers to do the work, but is it really a driver issue or is it a application developer issue? I have no way to ascertain that. I do suspect it is the former.

However, having said that, your suggestiong is appreciated and I'll see if I can get AMD's attention. ---  Thanks.

Thanks very much, Steve. I'll hang loose to see what happens. I bet you had fun trying to get anything working in Vista64.

Should I expect to hear something from you if anything new and helpful shows up?

Hi Steve,

I reckon that your connection with Adobe will be a lot more effective to squeeze something out of Toshibe than my private efforts. Thanks for that.

Your tale brings back many memories. I worked as an IT Administrator and technician in Papua New Guinea for thirty years. The computers I took with me to the country were ones I'd built from parts (na IMSAI and something else I can't even remember the name of - 8" floppy disks as media). After a couple of years I moved up to a DEC 11/23 mini. I unpacked that monster from the crate (disk drives the size of a washing machine) and stared at six feet of orange 3-ring binders on my workbench. There was only one other computer in the country . . . at the university. It can be pretty lonely when you're working at the edge. We've both been IT explorers. Fankly, I'm glad that my new work is now as a multimedia artist.

Cheers,

Jan Messersmith   -  Madang - Ples Bilong Mi

Furiousphotog, I'm interested to know what your setup is. I'm guessing you have a notebook. What brand? Some manufacturers don't like for you to download ATI's drivers. The ATI automated site will direct you to (for instance) Toshiba's site for the driver. Maybe ATI has a driver that fixe's the issue, but I don't think I can get it from ATI. I'd have to download it from somewhere else. Please let me know if you come up with a fix.

I wouldn't hold my breaath for a fix from Toshiba or ATI. If one comes, it will be through the efforts of Adobe if it happens.

Kim, I'd be interested to know what GPU you have in your iMac. If it is an ATI unit (See above) that supports the idea that it is probably a driver problem. If it is not and ATI, that may suggest that it is a more general problem with the filter modules. Please read the above carefully and have a look at the images I uploaded. If the problem is with the same filters and the test images are similar and it is not an ATI GPU then we need to jump on Adobe to fix it. However if you have an ATI GPU then it seems more likely that we'll have to wait for an updated driver from ATI. Did you try the trick of holding down the ALT (or whatever it is on a Mac) key when you click on the Filter menu and then dragging down to to Liquify?  That works for me. The filters then work correctly.