Skip navigation
Currently Being Moderated

couldn't be opened

May 17, 2012 3:50 PM

Tags: #adobe_download_assistant

I get this mesage after the downlaod process. " The following disk images couldn't be opened" and just says "extracting... this may take a while". it says invalid checksum.



  • Currently Being Moderated
    May 17, 2012 11:38 PM   in reply to yanezjim

    Invalid checksum indicates that the download got corrupt during downloading. You might need to redownload.

    Could you also give us some details about your computer and your internet connection, that'll help folks figure out if something else might be incorrect.

    Mark as:
  • Currently Being Moderated
    May 18, 2012 1:13 PM   in reply to Vikrant Rai

    If you are receiving the message that the download is extracting then it has not completed the download process. Where are you choosing to download the install files too?  It is likely the Adobe Download Assistant does not have sufficient permissions to save to that location.

    Mark as:
  • Currently Being Moderated
    May 18, 2012 3:24 PM   in reply to yanezjim

    Excellent in the future please choose the default of your User folder to download the install files too.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points