Skip navigation
This discussion is archived
adammentllc01
Currently Being Moderated

Updater not able to install Camera Raw 6.7. Error Code: U44M1P7

May 10, 2012 10:26 AM

Any thoughts?

 
Replies
  • Currently Being Moderated
    May 10, 2012 11:59 AM   in reply to adammentllc01

    You are not giving us any meaningful info. We need to know a lot more - computer specs, operating system, what app you are updating....

     

    Mylenium

     
    |
    Mark as:
  • Currently Being Moderated
    May 10, 2012 12:20 PM   in reply to adammentllc01

    Moving this discussion to the Adobe Camera RAW forum.  As Mylenium mentioned please provide additional details.

     
    |
    Mark as:
  • Currently Being Moderated
    May 10, 2012 5:14 PM   in reply to Mylenium

    I am having the same problem. I have windows 7 and CS5 . I can't get the Raw updater to install either.

     

    '

     
    |
    Mark as:
  • Currently Being Moderated
    May 17, 2012 8:54 PM   in reply to Mylenium

    I'm facing same problem, iMac 27" with Mac OS X 10.6.8, and I'm updating Camera Raw 6.7. Tried to directly download the standalone installer but same error code.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 3, 2012 11:45 PM   in reply to infilmity.com

    Hi,

     

    Kindly follow the below mentioned steps to make sure your updates work fine:-

     

    For Mac:

     

    1) Restart your Mac

    2) Launch PS

    3) Go to Help - Updates - Preferences and make sure the box for ACR is checked.

    4) Check for Updates

    5) Select Camera Raw 6.7 update, Click on Update

       else Run "AdobePatchInstaller.app" from the mounted Camera_Raw_6_7 dmg file you downloaded from adobe.com

    6) Mac will ask you to enter your Password for the logged account. Enter the password.(Make sure you have full privileges)

    7) Quit PS and let the updater run.

    8) Quit Updater after successful installation

    9) Verify ACR

     

    For Win:

    1) Restart your System

    2) Launch PS

    3) Go to Help -> Updates -> Preferences and make sure the box for ACR is checked.

    4) If you are updating through Help->Updates, then Check for Updates, Select Camera Raw 6.7 update, Click on Update

    else Run "AdobePatchInstaller.exe" from the unzipped Camera_Raw_6_7 updater folder you downloaded from adobe.com

    5) Quit PS and let the updater run.

    6) Quit Updater after successful installation

    7) Verify ACR

     

    ACR update should work fine now, if it still does not work, Please provide us with Camera Raw installer log file at

    For Mac:

    "Library/Logs/Adobe",

    For Win:

    Program Fies(x86)\Common Files\Adobe\Installers

     

    This would help us in resolving the issue.

    Please mail it to asnigam@adobe.com.

     

    Thanks,

    Ashutosh

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points